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Account/Relationship Management Analyst

Reference
1809716
Contract Type
Permanent
Sector
Education, Media & Communications
Location
Tokyo, JPN
Expiry Date
22/07/2018
Account/Relationship Management Analyst Description Pearson VUE ( www.pearsonvue.com ) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the worl...

Job Description

Account/Relationship Management Analyst

Description

Pearson VUE ( www.pearsonvue.com ) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career

This is an exciting opportunity based in Tokyo for a highly professional Program Manager keen to join a profitable and rapidly expanding global business as we grow in the Japanese market.

The Program Manager is responsible for the successful implementation and maintenance of client programs and its business. The Program Manager serves as the principal communication channel between the client and Pearson VUE internal teams to ensure client satisfaction. The Program Manager isalsoresponsible for the successful launch of client program to the required scope, quality and budget, such as defining the responsibility of both parties, ensuring that all aspects of the proposed service are accurately specified and agreed prior to the commencement of the project, and managing the internal functional teams to implement test delivering services on schedule.

Qualifications

Essential skills, Qualifications and competences:

  • Bachelor's degree
  • A minimum of three years' experience in project management or account management or a related area
  • Must have strong client relationship management skills in long-term
  • Manages daily activities, issue resolution and communication across teams in order to deliver services on-time as requested by customer
  • Must have successfully led cross-functional teams to implement projects/services to clients
  • Must be an excellent and proactive problem identifier and solver
  • Must be an excellent and proactive problem identifier and solver
  • Strong problem solving skill with great attention to details
  • Good written solving skill with great attention to details
  • Good written and oral communication skills in English
  • Native in Japanese
  • Must be accustomed to working in an international environment and be sensitive to differences in culture and business approach

Preferred skills

  • Strong customer focus
  • Leardership to manage cross functional internal teams (efficient negotiation, listening and influencing skills to create and maintain successful business relationships)

Primary Location: JP-JP-Tokyo

Work Locations: JP-Tokyo-1-1-1 Uchisaiwacho 18F The Imperial Hotel Tower 1-1-1 Uchisaiwaicho Tokyo 100-0011

Job: Sales

Organization: Assessments VUE

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 5, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1809716

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled