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Apprenticeship - Administration Assistant

Contract Type
Education, Media & Communications
London, GBR
Expiry Date
Apprenticeship - Administration Assistant Description About Pearson Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combin...

Job Description

Apprenticeship - Administration Assistant


About Pearson

Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose. We are now transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education.

Why we need you

We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world. Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.

About the job

Based out of Central London the post-holder forthis role is responsible for providing business administrative supportto two members of the BTEC and Apprenticeships Senior Management Teamand the team, facilitating meetings, communicating with customers and colleagues across the business, working with different teams and supporting various projects in line with strategic objectives.

Key Accountabilities:

  • Assisting with preparation for, and follow up actions from, meetings. This includes scheduling and planning time for meeting preparation, drafting and coordination of papers, scheduling meetings, monitoring and undertaking follow up actions.
  • Providing administrative support for the implementation and smooth running of a number of key projects and work streams, including meeting scheduling, preparation of minutes and associated action trackersand actions as well as following upon actions and ensuring meetings are run in an efficient manner
  • Capturing, documenting and producing associated reports
  • Focusing on delivering an excellent customer experience through all tasks, projects and processes
  • To be a point of contact with other departments across Pearson as required
  • To engage with the purchase order, invoicing and contracting processing
  • Managing complex, conflicting business diaries including organisation of itineraries, acting quickly to short notice changes, rescheduling and cancellation of appointments with tact.
  • Coordinate and plan trips, including arranging appropriate travel, visas, agendas and necessary contacts, country information, and other necessary preparations.
  • Management and organisation of celebratory events as well as other ad hoc events. Ensuring that feedback from attendees is sought and incorporated into future events
  • Co-ordinating communications to the Business units to ensure the maximisation of staff engagement, including working with Corporate Communications and other key stakeholders.
  • Working closely and effectively with external stakeholders, Board Members and professional bodies where required.
  • Managing the inbox and timeliness of response to external queries and communications for the SMT members.
  • Forming productive working relationships with members of the Senior Management Team including their assistants, assisting with queries, problems and ensuring swift resolution.
  • To undertake mandatory training and engage proactively with own continual professional development

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


About you

To be successful in this role you will:

  • Be committed and motivated to further your education
  • Be able to deliver first class customer service and work effectively as part of a team
  • Demonstrate an ability to communicate clearly both verbally and in writing
  • Be highly organised and have the ability to prioritise your own workload
  • Be experienced in managing busy diaries
  • Exceptional minute taking experience
  • Ability to work in a highly matrix organisation
  • Understand the need to be discrete and respect confidentiality at all times

Academic requirements:

  • Eligible to work and study in the UK
  • A passion for business and customer service
  • Minimum grade C in five subjects including English and Maths at GCSE level (or equivalent)

Business Administration Apprenticeship Level 3 Standard

During the Apprenticeship, the post holder will work towards gaining Level 3 qualifications in Business Administration through work based learning.

As part of the training for the advanced Business Administration Apprenticeship you'll complete:

●Level 3 Business Administrator Apprenticeship Standard

●Level 1/2 Functional Skills in English and mathematics


Primary Location: GB-GB-London

Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL

Job: Office Support

Organization: Core

Employee Status: Regular Employee

Job Type: Apprenticeship

Shift: Day Job

Job Posting: Feb 14, 2019

Job Unposting: Feb 24, 2019

Schedule: Full-time Regular

Req ID: 1815922

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.