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Apprenticeship - Enrolment Advisor

Contract Type
Education, Media & Communications
Harlow, GBR
Expiry Date
Apprenticeship - Enrolment Advisor Description Job Family: Sales Job Grade: B3 Division: Online Programme Management Reporting to: Recruitment Manager Location: 80 Strand, London / Kao Park, ...

Job Description

Apprenticeship - Enrolment Advisor


Job Family: Sales

Job Grade: B3

Division: Online Programme Management

Reporting to: Recruitment Manager

Location: 80 Strand, London / Kao Park, Harlow, Essex

About Pearson

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.

About Apprenticeships

Our mission is to develop an apprenticeship programme that will enable individuals to progress in their lives and careers through Pearson’s quality training, mentoring and jobs. During the apprenticeship, you will work towards gaining aLevel 3 Sales qualificationthrough a blended work based learning approach. You will focus on the day to day role for 80 % of the time and dedicate 20% to studying while receiving avery competitive salary and benefits package.

The Team

This is an outstanding opportunity to be part of an innovative new online learning service that Pearson has launched in the UK. Working in partnership with universities across the UK, the division provides online learning services including marketing, student recruitment, course content development, training and ongoing student support.

The Role

Responsible for the provision of outstanding consultative sales activity to deliver student recruitment targets for a portfolio of programmes. Managing between 600 – 800 prospective students at any one time, this will be achieved through the provision of a personalised sales experience which will be managed through a customized instance of SalesForce.

Core Tasks and Responsibilities

  • Person to person selling utilizing phone, email, SMS and online engagement activity. This encompasses contacting digitally generated leads against well-established service standards and working them through the sales funnel over an extended period of months. Core communications tools include phone, SMS and email.
  • Utilizing our customized CRM instance to maintain detailed personal records for each prospective student in order to deliver a highly engaging personalized experience.
  • Utilizing personal and team activity reports and dashboards to monitor and drive personal performance and against pre-determined sales KPIs
  • Under the instruction of the Senior Enrolment Advisor, work flexibly and collaboratively with other members of the team to maintain service standards that deliver against KPIs for all intakes and programmes within the portfolio
  • Assess the suitability of prospective students and assist them with the application submission process. This can include using the NARIQ database to assess qualifications as well as providing support regarding English language testing, access to finance and the submission of CVs, references and personal statements.
  • Participate in developing new and innovative ideas for campaigns, workflows and messaging to improve personal and team performance.


Who we are looking for

  • Desire to build a career in sales
  • IT skills including using Office Suite
  • Likes working with numbers and analytics
  • Excellent written and oral communications skills
  • Good influencing skills
  • Enjoys working in a fast paced environment

To apply, please submit a CV and supporting cover letter.

Primary Location: GB-GB-Harlow

Work Locations: GB-Harlow-Kao Park Kao Park London Rd Harlow CM17 9NA

Job: Sales

Organization: Core

Employee Status: Regular Employee

Job Type: Apprenticeship

Shift: Day Job

Job Posting: Nov 8, 2018

Job Unposting: Nov 22, 2018

Schedule: Full-time Regular

Req ID: 1814553

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.