Customers are everything to us and these roles are the backbone of our business. We take the service we deliver very seriously. (But we make sure we have fun delivering it.)
We are looking for smart, savvy people to join our Operations area. It’s our job to attract and look after Mortgage and Savings customers. We administer their accounts and have great conversations with them over the phone. If that sounds like your cup of tea, we’ll make you one.
More than meets the eye
Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. It’s about communicating clearly in different ways. Reading people and situations. And sticking close to our guidelines – to protect our customers and our brand.
Carve out a career
This isn’t a stop-gap. It’s designed to be the start of a stellar career. We’ll give you a head full of knowledge and a CV full of skills. Plus all the tools you need to wow our customers. You’ll just need to bring bags of energy and enthusiasm. That’s essential.
Red hot rewards
We pay from £17,100 a year, depending on your experience. But that’s just the tip of the iceberg. We’ve got a host of amazing benefits, from grown-up stuff like our pension and life insurance to your shiny red Virgin Tribe discount card.
More swanky than banky
You’ll join the other 2,000 colleagues working out of our head office in Gosforth. But think cool not corporate. All the smartest kit and caboodle for when you’re working hard. Games areas and chill-out zones for when you’re not. And a buzz like no bank you’ve ever been in to.
Bring you. Bring your background.
We’re not after robots. We’re after individuals. We don’t have a mould you need to fit. We need interesting people who are interested in people. That’s it. So if you’re hungry to learn, keen to develop and up for a challenge, we’re eager to hear from you. Whoever you are.
Sound like your kind of company? Of course it does. The next bit is easy. Just click ‘Apply’
Hours: 37.5 hours per week
Contract: 12 months fixed term contract
Please be aware that all offers of employment are subject to pre-employment screening checks.