Here at Virgin Money our customers are everything to us and these roles are the backbone of our business. We take the service we deliver very seriously. (But we make sure we have fun delivering it).
It’s our job to make a lasting first (second and third) impression. We’re the friendly front line, meeting face-to-face with customers and helping however we can. Exeter Store is a small friendly team and they are looking for the right person to join them on their mission to make Everyone Better Off.
Willing and sociable
We’re looking for natural communicators with a helpful way about them. Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. If you’re well versed in the art of conversation, in any and all situations, you sound ideal.
The buzz of banking
No two days are the same. You could be helping a customer with a banking transaction, promoting one of our products, talking through a quote or answering a tricky question. It’s a well-regulated, dynamic and ever-changing environment. This means we take the time to train you to do a brilliant job from the start, with ongoing coaching and development as you progress. We are looking for individuals, people like you. At Virgin Money we are all different and that’s what makes it a great place to work. You might have experience of banking, you might not, what counts is you’re a people person that has great craic and can make our customer journey amazing by being you.
We’re not after robots. We’re after individuals. Interesting people who are interested in people. And to get them, we’re happy to be a bit flexible. As long as we can cover the hours we’re open (including some Saturdays), we’re open to discussion about the hours you work. If you’re awesome (which you are).
RED HOT rewards
Salaries range from £18,000 a year pro rata, depending on your experience, but that’s just the tip of the iceberg. We’ve a host of amazing benefits, from the key stuff like our pension, private health cover and life assurance to the cool stuff like your shiny red Virgin Tribe discount card. If 27 days of annual leave is not enough, you can purchase additional days through our flexible benefits scheme. Other flexible benefits include our cycle to work scheme and we offer discounted travel to work through our corporate travel pass scheme.
In our quest to make everyone better off, all colleagues are given two volunteering days each year and if you feel like running the London Marathon in support of our charity of the year, you only need to ask.
Hours: 18.75 hours per week
Sound like the opportunity you've been waiting for? Of course it does. The next bit is easy. Just click ‘Apply’. We can’t wait to meet you!
Our aim is to nurture a skilled, diverse and committed workforce where every individual regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success. We’re also happy to talk flexible working with you.
Please be aware that all offers of employment are subject to pre-employment screening checks.