The International Growth Centre (IGC) aims to promote sustainable growth in developing countries by providing demand-led policy advice based on frontier research. It directs a global network of world-leading researchers and in-country teams in Africa and South Asia. The IGC works closely with partner governments to generate high quality research and policy advice on key growth challenges. We also have a number of flexible engagements in more fragile states. The IGC is based at the London School of Economics and Political Science (LSE) and operates in partnership with the University of Oxford.
The Business Systems and Data Officer role is responsible for a number of tasks relating to the smooth running of the IGC’s day-to-day data and operational activities, as well as providing key support for the implementation of business improvement initiatives within the organisation. This includes (but is not limited to) managing the day-to-day operations of the International Growth Centre’s (IGC) Salesforce system (SPEAR), including first-tier support and troubleshooting, as well as supporting on the training and implementation of SPEAR during the rollout phase. Additionally, you will provide key support on the delivery of future business improvement projects, including integration between SPEAR and external systems and ongoing SPEAR development.
The role will lead in training new and current staff, seeking ways to continually maximise and generate user-engagement with the SPEAR, while also acting as a Champion for ongoing data quality and integrity. The role will assist colleagues as required with business improvement projects, including requirements gathering, workflow documentation and administrative support.
With experience of managing and processing large volumes of business data, you should be an excellent communicator with a proven ability to provide initial support to end-users and a wide network of stakeholders. You will be able to work under pressure and on your own initiative as well as being an effective team member who can champion Salesforce as the IGCs primary operational system.
This is a full-time position, subject to funding (currently to 30th September 2019), based in the IGC Head Office located within LSE. We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification, and go to www.theigc.org/about/careers
To apply for this post, please go to www.lse.ac.uk/LSEJobs. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email R.Guillot@lse.ac.uk.
The closing date for receipt of applications is: 23.59 hours (GMT) on 25th September 2018. Regrettably, we are unable to accept any late applications. Interviews are expected to take place on 5th October and will include a task-based exercise.