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Content Developer

Contract Type
Education, Media & Communications
Melbourne, AUS
Expiry Date
Content Developer Description Pearson VUE ( is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides ...

Job Description

Content Developer


Pearson VUE ( is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the worlds most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Content Developer to join our team based in Melbourne.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO)

The Content Developer is responsible for developing assessment content, primarily for computer-based test delivery.

This involves review of client item banks and conducting gap analyses, conducting stakeholder and focus group meetings, facilitating training of Subject Matter Experts (SMEs) on the item writing process, facilitating item writing and review meetings, designing the client-specific workflow arrangements and setup requirements for the item banking tool.

The content Developer provides support to the Content Development Manager when necessary in all areas relating to content.

Key Responsibilities

  • Liaising with program and project teams as appropriate
  • Working with clients to determine their content development requirements
  • Recruiting and training Subject Matter Experts (SMEs) for item writing and review
  • Coordinating the process of fulfilling requirements for images, language translation and audio, if necessary
  • Conducting item writing and item review sessions
  • Reviewing items for adherence to house style and test specification
  • Specifying the setup requirements for the item banking tool for Pearson VUE clients ensuring that all requisite item elements are captured
  • Managing documentation relating to the item production process ensuring version control is updated and that the total security of all materials is maintained
  • Escalating risks to the Content Development Manager and Program Manager to ensure that solutions are found and high-quality examination items are developed within deadline
  • Identifying process improvement opportunities
  • Documenting processes
  • Ensuring that items are prepared on budget and to schedule
  • Managing item writers and/or subcontractors
  • Performing other duties as assigned by the Content Development Manager
  • Coordinating work with the Content Editors

Key Tasks

  • Conducting meetings with clients and key stakeholders
  • Liaising regularly with item writers via phone, email and in person
  • Designing client item banks ensuring all relevant item classifications have been
  • captured
  • Developing and delivering item writing training materials
  • Facilitating item writing and review sessions, either virtually or in person
  • Monitoring progress against project plan
  • Checking that the item writers have provided all the required materials and references
  • Creating image briefs to detail illustration requirements
  • Developing and documenting procedures for test development processes
  • Report writing (for example, Implementation Plans, Item bank gap analysis reports)
  • Keeping Program Manager and the Content Development Manager informed as to the status of the project


Essential Skills, Qualifications and Competencies

  • Bachelor’s degree in education or a related field
  • Experience in the development of assessments
  • Experience in delivering training and the development of training materials
  • Experience in facilitating focus groups and/or stakeholder meetings
  • Experience of working directly with clients/ managing client relationships
  • Concentration, accuracy and attention to detail
  • A methodical working style
  • The ability to work on several tasks at any one time
  • Tact and diplomacy
  • Self-motivation and the ability to take initiative
  • IT skills, with experience of Microsoft Office products and technologies
  • Ability to learn and use a variety of proprietary database applications and other software
  • Ability to work on own initiative
  • Proven outstanding level and knowledge of English language (written and oral)
  • Report writing and presentation skills
  • Process improvement skills

Working Arrangements

  • 37.5 hours per week Monday to Friday (working day flexible)
  • Competitive Salary and benefits
  • Full time Permanent

Primary Location: AU-VIC-Melbourne

Work Locations: AU-Victoria-Melbourne-Goods Shed South 707 Collins Street Goods Shed South Melbourne 3008

Job: Professional Development

Organization: Assessments VUE

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: May 11, 2018

Job Unposting: May 25, 2018

Schedule: Full-time Regular

Req ID: 1804657

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.