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Customer Assistant

Reference
VAC-6486
Contract Type
Permanent
Sector
Banking & Finance, Customer Service
Location
Nottingham
Salary
Up to £22,500 a year, depending on your experience
Expiry Date
22/11/2017
Your skills could pay the bills

Job Description

kay, so Customer Assistant may not sound like the perfect fit when your CV is full of experience. But this is Virgin. The role is what you make it. Customers are everything to us and we take the service we deliver to them very seriously. (We don’t just let any young whipper snapper do it.)

 

We’re looking for smart, warm and worldly people to join our Store team in Nottingham. It’s our job to make a lasting first (second and third) impression. We’re the friendly front line, talking face-to-face with customers and helping however we can. If that sounds like your cup of tea, we’ll make you one.

 

Words of wisdom

We value life experience. If you’ve got it, we want it. A bank like ours needs level heads not headless chickens. So if you’ve been around the block a bit, in banking or any other interesting industry, we’d love to hear from you.

 

Willing and sociable

We’re looking for natural communicators with a helpful way about them. Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. If you’re well versed in the art of conversation, in any and all situations, you sound ideal.

 

The buzz of banking

No two days are the same. You could be helping a customer with a banking transaction, promoting one of our products, talking through a quote or answering a tricky question. It’s a well-regulated, dynamic and ever-changing environment. But it’s exciting, interesting and lots of fun too.

 

If you’re friendly, we’re flexible

We’re not after robots. We’re after individuals. Interesting people who are interested in people. And to get them, we’re happy to be a bit flexible. As long as we can cover the hours we’re open (including some Saturdays), we’re open to discussion about the hours you work. If you’re awesome.

 

Red hot rewards

If you twist our arm, we can go to £22,500 a year, depending on your experience. But that’s just the tip of the iceberg. We’ve got a host of amazing benefits, from the key stuff like our pension and life insurance to the cool stuff like your shiny red Virgin Tribe discount card.

 

Location: Nottingham Store

Contract: Permanent

You’ll be working 37.5 hours a week, including 26 Saturdays per year (four hours).

 

Sound like an opportunity to explore? Of course it does. The next bit is easy. Just click ‘Apply’.

 

We can’t wait to meet you.

Please note, if successful you will be subject to a satisfactory credit and criminal records check as part of our recruitment process.