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Customer Service Assistant

Reference
1805687
Contract Type
Permanent
Sector
Education, Media & Communications
Location
North York, ON, M2N 2L7, CAN
Expiry Date
27/04/2018
Customer Service Assistant Description At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons...

Job Description

Customer Service Assistant

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

We are currently looking for Customer Service Assistants (Short Term Contracts) to join our team in the Don Mills office.

  • Answer all incoming calls professionally, politely and pleasantly within timely manner.
  • Ability to take detailed notes, practice active listening and clarification of important information.

Qualifications

  • High School diploma required.
  • Preferably experience in Customer Service role.
  • Excellent verbal and written communication skills to liaise effectively with customers and team members.

These are good opportunities for recent graduates or students looking for temporary roles during summer.

Pearson Canada is committed to providing accommodation for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

Primary Location: CA-ON-North York

Work Locations: CA-Don Mills-26 Prince Andrew 26 Prince Andrew Place Don Mills North York M3C 2H4

Job: Customer Service

Organization: North America

Employee Status: Fixed Term

Job Type: Standard

Shift: Day Job

Job Posting: Apr 8, 2018

Job Unposting: Apr 23, 2018

Schedule: Full-time Temporary

Req ID: 1805687

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.