Delivery Leads are responsible for the successful delivery of our clients’ projects across the full lifecycle, from inception to launch and beyond. Typical project sizes range from 50 to 1,000 days and our projects span multiple sectors and technologies. You might:
Mentor a team of eight, to support the rollout of a new VOD service for a major media organisation
Support a team in understanding citizens’ information gaps in making their homes more energy-efficient, prototype, then build an accessible website to give advice on how to achieve it
Guide the design and delivery of a system that helps match thousands of bone-marrow donors with suitable recipients for a national charity.
You will take responsibility for ensuring that the project achieves our clients’ aims, including making sure their experience of the project is as positive as the end result it achieves. You’ll make sure the team are motivated, supported and happy, while working to deliver the project on time and within budget, ensuring good value for the client, and protecting Softwire’s commercial interests.
You will have the opportunity to get involved in projects at their inception, working alongside service designers, or independently to understand the client’s objectives and help craft the project to meet their business outcomes and ensure that delivery is smooth and enjoyable for the client and the team.
You may also have involvement in meeting clients as part of the sales process, and contributing to proposals to shape how we would design a deliver a project for them.