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Deputy Director Head of Base Services

Contract Type
Defence & Security
Expiry Date
This is a challenging and exciting role within the Defence Digital Core Information Services Directorate of the MOD.

Job Description

The Core Information Services team is responsible for the delivery of an ambitious and complex set of programmes which are designed to provide a significant capability uplift across the MOD. The Head of Base Services will be responsible for the delivery of a number of important programmes within the MOD which contribute to improvement of the End User Services environment. These are inflight programme.

The End User Services (EUS) Programmes comprise a number of CAT A initiatives within the Defence Digital portfolio. They are tasked with replacing the existing EUS provided by a large prime contractor with a series of disaggregated services from other suppliers. Including but not limited to:

  • Rollout of Windows 10 Laptops
  • Delivery of new Print and Record Management Services 
  • Delivery of a new Domain Services Environment
  • Delivery of EUS at multiple Security Classifications
  • Establish with other parts of the CIO function and wider MOD Stakeholders the long-term strategic requirements for the End User Services environment which will meet both the requirements of today and those of the future.
  •  Horizon scanning for the technology and solutions which will make up the End User Services for the MOD
  • Accountable for the Services provided by the End User Services capability
  • Along with the SRO driving the Programme Board and working through the MOD governance process to gain the relevant approvals.
  • A key member of the ISS Programme Management Board
  • A member of the broader Digital and IT pan defence Senior Leadership Team

The post holder will be responsible for a mixed team of Crown Servants and Military Personnel to deliver on the above objectives. The post holder will hold to account and manage the performance of the suppliers required to deliver on the above objectives and will be responsible for the budget to deliver the above - currently approx £400m per annum.

The post holder will be accountable for the accurate provision of data providing insight on the cost of delivery and progress that the programme is making in delivering its outcomes.