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Development Operations Technical Advisor

Contract Type
Customer Service, Engineering, Project Management, Public Sector
Various throughout Scotland
£26,227 to £38,197
Expiry Date
Scottish Water is currently looking to recruit Technical Advisors to join our Development Operations Department on a permanent basis.

Job Description

Scottish Water is currently looking to recruit Technical Advisors to join our Development Operations Department on a permanent basis.

Working at Scottish Water

Scottish Water is one of the UKs leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better – and you could help play an important part!

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. In 2016 we won the award for "Best Workplace of the Year" at the Hr NETWORK Awards, which recognised the enthusiasm, commitment and pride of our employees in working for Scottish Water.

Working at Scottish Water you will be entitled to a host of benefits which include 37 days holiday a year, a defined benefit pension scheme, discounted healthcare, access to childcare vouchers plus a variety of flexible working arrangements and family-friendly policies.

The Role

This is an exciting opportunity for a self-motivated and flexible individual to join the Development Operations team in the delivery of our key objectives, as we aim to reach our goal of being Scotland's most trusted and valued business. You will be liaising with development consultants and design engineers during the planning then to installation phases of new build developments. We aim to provide excellent customer service to the development community across Scotland treating and recognising all our customers as individuals.

As a Technical Advisor you key responsibilities will include:

•Provide excellent customer service, to developers, consultants and design engineers -putting them at the heart of all we do.

•Provide in-depth technical advice on water and waste water infrastructure and guidance to customers and stakeholders adapting your delivery based on your customer type.

•Audit of technical design submissions as per current legislation, standards and specification.

•Stakeholder management both internal and external – being able to build relationships is key to this role.

•Manage customer expectations within the regulation and legislation Scottish Water works within, e.g. Health and Safety and Work Act, Sewerage (Scotland) Act and Water (Scotland) Act.

What are we looking for?

To be successful in appointment of Technical Advisor we are looking for you to:

•Have a high level and proven track record of achieving customer service excellence.

•Have a strong customer service or technical background (such as water and waste water design experience).

•Have the ability to provide concise verbal and written reports as and when required.

•Have an understanding of current regulations and legislation e.g. Sewerage Scotland Act, Water Scotland Act, Health and Safety and Work Act.

•A HNC or HND qualification in an engineering subject would be desirable

You will work up to full time hours of 37 hours per week, based in one of the following Scottish Water’s offices: Edinburgh, Dundee, Inverness, Prestwick or Dumfries.  Please note due to the nature of the role, you will required to travel so a full driving licence is required.

Next Steps

Closing date for all applications is Friday 27th October and for more information about this role, contact:

Any offer of employment with Scottish Water will be subject to the successful completion of a mandatory pre-employment screening process, including Disclosure Scotland and eligibility to work in the UK. Details can be found on our website.

Please note we are not in a position to accept emailed CV’s as direct applications, these will not be considered.  To apply, please follow the link below