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Digital Account Manager

Dentsu Aegis Network
Gyro DAM
Contract Type
Creative & Design, Media & Communications
Expiry Date
We are gyro a creative B2B agency and we are looking for a media leader in our Manchester office. We are looking for someone to help with our full-service proposition working across digital media planning and buying.

Job Description

This is a client facing Account Management role which will see the successful candidate taking the day-to-day lead role with the Philips Healthcare Global Client Group, however, the individual may also be asked to work on other projects and/or clients.

As a result, demonstrating provide knowledge of the healthcare sector, with ideally a focus on B2B/International would be highly desirable but not essential.


Role Responsibility

  • Be comfortable owning a brief from end to end including client relationship management
  • Have strong digital background with the ability to analyse data and make planning decisions accordingly
  • Show an exceptional attention to detail for accurate reporting
  • Manage systems for forecasting accurate spend and track progress
  • Be able to build client presentations for quarterly reviews
  • Feel comfortable leading weekly client conference calls and coordinating input various campaign activations to produce a single reporting view
  • Accurately input bookings on relevant finance systems (DDS/Media Explorer experience advantageous, although training well be given)
  • Have the ability to negotiate rates with key media partners
  • Review client feedback and make optimization recommendations
  • Must be able to review a brief and understand what the clients KPIs are and match to media/tactics
  • Build trusting, collaborative relationships with colleagues both directly and with your team, sister agencies and across the wider DAN network
  • Establish and maintain communications process with your team and client contacts
  • Be comfortable liaising with creative teams and external agencies where necessary  
  • Stay up to date client product portfolios
  • Stay up to date with changes in the media landscape
  • Ability to solve pacing/delivery issues where required

The Ideal Candidate

  • Media planning and buying experience
  • Ideally in B2B/International, although not essential. 
  • Good communications
  • Client service experience
  • Understanding of key research sources and digital tools (e.g. IPSOS IMS, Comsore, Integral, Omniture and Atlas)
  • Knowledge of digital and offline media
  • Knowledge of healthcare or pharma experience would be ideal but not essential

Package Description

In addition to a competitive salary we are committed to creating a great environment for all our employees. We offer everything you would expect from a large company – like 25 days’ holiday – and some things you wouldn't, like the opportunity to buy more holiday, flex your working hours and take 2 paid volunteering days each year to support charitable causes.

We also provide pension contributions, life assurance, free eye tests, season ticket loans, a cycle to work scheme, childcare vouchers, and a whole host of great local and national discounts from leading retailers that you’ll have access to as an employee.

About the Company

Dentsu Aegis Network is Innovating the Way Brands are Built for its clients through its best-in-class expertise and capabilities in media, digital and creative communications services. With consumers more connected, through a range of devices, than ever before, the era of media convergence is presenting many opportunities as well as a new, complex media eco-system. From identifying who the consumers are, to how they make their decisions. 

Dentsu Aegis Network is made up of nine global network brands - Carat, Dentsu, Dentsu media, iProspect, Isobar, mcgarrybowen, MKTG, Posterscope and Vizeum and supported by its specialist/multi-market brands. Dentsu Aegis Network is Innovating the Way Brands Are Built for its clients through its best-in-class expertise and capabilities in media, digital and creative communications services. Offering a distinctive and innovative range of products and services, Dentsu Aegis Network is headquartered in London and operates in 145 countries worldwide with over 30,000 dedicated specialists. 

As the world’s first full-service global creative B2B powerhouse, our mission is to create ideas that are humanly relevant. gyro is Advertising Age’s 2016 B2B Agency of the Year, B2B Marketing's 2018 U.S. Top Shop, and the BMA’s 2014-2016 Global B2B Agency of the Year. Our 700 creative minds in 16 offices work with top companies, including Aflac, Danone, eBay, Google, HP, John Deere, Teva, USG and Vodafone. gyro is a part of the Denstu Aegis Network, which is the 2018 and 2017 MediaPost Holding Company of the Year

We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community’s race and gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly.

If you have any reasonable adjustment needs arising from a disability or medical condition measurable, please discuss this with the recruiter who contacts you.