Digital Performance Analyst

Contract Type
Expiry Date
09/12/2021 15:28:00
DWP. Digital with Purpose. We are looking for a talented Digital Performance Analyst, working on some of the most complex and exciting projects in the UK Up to £40,666 plus amazing pension and work life balance.

Job Description

DWP. Digital with Purpose.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

We are looking for a Digital Performance Analyst to work alongside our community of tech experts in DWP Digital.

You'll deliver the analysis and insight on which innovations and improvements to integral government services are built, as we take on a generational transformation in DWP.

You'll develop and communicate the measures, multi-source analytics, and insights to help our leaders and decision makers really understand if what we're doing is working for us, and for the 22 million+ people who use our services every day.

The products we maintain and modernise will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

  • You can develop and maintain performance frameworks that drive user centric innovations and investments to improve the service.
  • You can iteratively track and measure user behaviour and use data to inform changes and optimise performance.
  • You can guide others on approaches to understand user stories.
  • You can identify and engage with users and stakeholders to collate user needs evidence, and defines research which fits user needs.
  • You have experience introducing innovative analytical solutions to uncover previously unidentified or hard to isolate insights.
  • You can identify and tell actionable stories and provide insights from data to stakeholders and the team, to highlight and inform performance improvements.
  • You have experience of working with other analytical and user-centred design professions such as User Researchers and Interaction Designers.
  • You have experience leading others analysts, can quality assure their analytical work, and can provide guidance on how services can ensure quality of data and analysis.

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs in Leeds or Newcastle, whichever is most convenient for you.

We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.

In return for your skills, we offer a competitive salary of up to £40,666 a brilliant civil service pension with employer contributions worth 27.1%, and a generous leave package starting at 26 days.

We also have a broad benefits package built around your work-life balance which includes:

  • Flexible working, flexi hours and up to 3 extra flexi days of per month
  • Hybrid working: some time in a hub with the team, some time at home
  • Family-friendly policies
  • Time off volunteering and charitable giving
  • Bring your authentic self to work with 'I Can Be Me in DWP'
  • Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
  • Sports and social activities
  • Working in an award-winning environment and culture
  • Professional development, coaching, mentoring and career progression opportunities.

CLICK APPLY for more information and to start your application.