Reporting to the Director General for HMRC Customer Services the Director Debt Services leads a team of around 5,000 people across multiple locations in the UK.
All of our Directors are members of the Department’s Senior Leadership Team (SLT) and are expected to play an active role in the ongoing corporate management and development of the organisation. We expect all our senior leaders to be:
Civil Service Leadership Statement - Gov.UK
Our aspiration is to modernise HMRC’s debt services ensuring that it is better for the customer; better for our people; and better for business. This focuses on:
Key accountabilities and responsibilities include:
Maximise debt collection to help fund the UK’s public services:
Transform services for our customers:
Leadership as a core member of the Customer Services Group Senior Leadership Team and the wider HMRC leadership cadre
The employer makes a significant contribution to the cost of your ?pension
Childcare - the Department recognises that many staff balance working lives with the demands of a family life and offers support with childcare and holiday play schemes costs by providing childcare vouchers for staff who meet the eligibility criteria
Full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service.
In addition to this you are entitled to 8 public/bank holidays plus an additional day for the Queen’s Birthday. The allowance is pro-rated for part-time staff.
With competitive maternity, paternity and parental leave we also recognise the importance of a good work-life balance and offer flexible working and a family friendly approach to work.