In DWP we are proud of the service we provide to some of the most vulnerable people in our society, at often the most difficult times in their lives. Over 20 million people across the country rely on us every day to be there for them. We are already transforming our operations to implement the largest welfare reform programme in a generation and to provide better services for the public. And we’re learning and adapting all the time.
The Department’s response to the COVID-19 emergency has been well documented in the media and highly praised by the Prime Minister. A rapid response on a huge scale was required and we delivered. Within days we’d streamlined our services, redeployed colleagues and changed our ways of working to ensure people received vital financial support. Nevertheless, the programme of work to support economic recovery comes on top of a radical, once in a generation ambition to transform the welfare system. The roll out of Universal Credit continues. Our next priority is the development of future strategy and policy for disabled people and people with health conditions, linked to a radical, user-led transformation of service delivery to these customers.
Where could you fit in? As the biggest public service department in the country, we are looking for a dynamic and experienced policy leader with experience of working collaboratively across policy, change and service delivery to develop policy which can transform outcomes and improve service.
As Disability, Health and Pensions Director General, you will lead development of our strategy, policy – and scope the associated service transformation – for disabled people and those with health conditions, savers, pensioners and customers of the Child Maintenance system.
You will be a key member of DWP’s Executive Team and will play a critical role in shaping our organisation as we deliver unprecedented change to the welfare system, and to our products and services. You’ll play an instrumental role in the continued transformation of a dynamic department. It’s an exciting time to join DWP.