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Role Purpose/ Summary:
To support the FirmStyle and Contract Express products; to identify potential improvements, including survey workflow and bespoke client setups. When Customers request updates to their firm styles, the selected candidate will quickly and accurately apply those updates in the base template documents and report back to the customer on completion.
Additional duties will include analysing issues within existing style templates and providing first line support for customer queries relating to the Contract Express system (a document assembly tool used by the world’s largest law firms and corporations).
Major Responsibilities / Accountabilities:
Essential Skills and Experience:
Desired Skills and Experience:
Education/ Certifications Required:
NB: Flexible working options will be considered as part of this application. E.g. Job shares
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 50,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, colour, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
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