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English Language Assessment Manager (ESOL)

Contract Type
Education, Media & Communications
London, GBR
Expiry Date
English Language Assessment Manager (ESOL) Description Educating 100 million people worldwide and with offices in over 30 countries, Pearson is the global leader in educational publishing and qualifications, providing high quality q...

Job Description

English Language Assessment Manager (ESOL)


Educating 100 million people worldwide and with offices in over 30 countries, Pearson is the global leader in educational publishing and qualifications, providing high quality qualifications and print and digital resource programmes to help students of all ages learn at their own pace, in their own way.

Assessment is part of the English and Schools Line of Business which brings together the world’s largest ELT publisher, provision for schools worldwide and high impact assessment solutions. English and Schools offer resources that are uniquely placed to provide an engaging, robust and high quality choice for many learners and centres. Our teams create a range of teaching, learning and assessment resources for deliverers and students of education wherever whenever.

Purpose of the role

To be an Assessment Manager with a specialism in EFL or ESOL working with a team of Test Development specialists on Pearson English language testing programmes with the primary responsibility for developing and ensuring that the main testing instruments are developed in accordance with the criteria as described in the test specification and that the item bank is regularly replenished with new items as needed to meet market requirements. The role will focus primarily on developing proficiency assessments. The Assessment Manager ensures that all Test Development processes and procedures are followed and that appropriate documentation is produced and maintained.

Key Accountabilities:

Quality Management

The Assessment Manager will:

  • Be responsible for the development of assessment specifications that meet approved criteria, approving them as valid and fit for purpose
  • Manage a group of external item writers who assist the Test Development Manager in developing content
  • Ensure adherence to the professional standards as expressed in specified standards and codes of practice which are established in the language testing field
  • Review and develop marking criteria
  • Ensure documentation is accurate and up to date
  • Be involved in research projects related to test development with the goal of improving the quality of the test.
  • Contribute to the design and redesign of tests
  • Monitor the language testing environment and international government policy decisions/reforms relating to academic criteria of tests and updating management on any significant developments that may impact on test design

Management of the test cycle

The Assessment Manager will:

  • Supervise the production of test materials including any documentation associated with the test
  • Review final sign off of all examination materials prior to production approval
  • Work with Operations and other members of the Test development team to ensure sufficient examiners are recruited and trained to the appropriate standards where needed
  • Ensure that appropriate procedures are in place for the monitoring of examiners; in addition monitor senior examiners to ensure consistent quality standards are being applied
  • Lead on issues related to the scoring and grading of test instruments
  • Manage pre-testing, item scoring and item calibration processes as required

Customer service

The Assessment Manager will:

  • Ensure a high standard of customer service by ensuring all relevant test documentation is up-to-date and correct
  • Ensure enquiries referred to Test Development are dealt with within the established service level agreements

Internal Relationships

The Assessment Manager:

  • Reports to the Director, Test Development
  • Confers with other Test Development Staff to ensure that test development is in line with the development work for other products
  • Supervises the work of Test Administrators, if required
  • Confers with staff members responsible for operations, administration, learning materials and business development to ensure a smooth and efficient workflow

Industry Relationships

The Assessment Manager will:

  • Liaise with testing experts and other identified specialist on specific issues related to test design and delivery
  • Report information about Pearson tests or findings from studies on Pearson tests at conferences or similarly organised events and in publications in professional journals

Typical Tasks:

The Assessment Manager will:

  • Review and evaluate draft items, test papers and marking schemes
  • Evaluate field tests results and make decisions regarding the quality of test items
  • Manage item writer training relating to the requirements of the test specifications
  • Help to identify research opportunities to improve the quality of the test instruments and manage the research projects
  • Ensure that the final sign off of items and tests is in accordance with the designated test development procedures and specifications
  • Identify and help implement quality improvements

Understanding and knowledge of assessment principles, test development processes including psychometric quality assurance is essential to the role, as is the ability to cooperate with people and organise processes effectively. The applicant must be able to present information clearly to clients and other involved staff.

Key Challenges:

  • Ensure quality and security standards are always met
  • Improving processes and finding efficiencies
  • Working innovatively within defined processes
  • International nature of business
  • Working to tight deadlines
  • Working with different stakeholders
  • Managing projects which are running concurrently


Essential Skills

  • Educated to Post Graduate level with a Masters level qualification in ESOL, Applied Linguistics, Educational Measurement, or similar
  • Deep understanding of assessment issues
  • Affinity for statistics
  • Quality orientated with excellent attention to detail
  • Proven administrative skills
  • Project management skills and experience
  • Experience of working in a team
  • Flexible; willing to cover for other people and meet challenging deadlines
  • Experience of different international educational contexts

Preferred Skills

  • High level command of the English language
  • Knowledge of a second language
  • Qualified professional with extensive teaching and/or training experience
  • ESOL Teaching qualifications

Primary Location: GB-GB-London

Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL

Job: Professional Development

Organization: Global Product

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Feb 19, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1802385