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Front of House Manager

London School of Economics
Contract Type
Fixed Term
Salary is competitive and not less than £28,721 pa inclusive of London allowance
Expiry Date
A vacancy has arisen for the post of Front of House Manager to cover two closely located LSE managed halls of residences

Job Description

High Holborn houses up to 447 students in 428 rooms, and Grosvenor House is home to up to 227 graduate students in 169 self-contained studio flats. Both halls operate a commercial business between June and September welcoming summer school students and international guests.


The post holder, amongst other duties, will be required to (i) act as a key administrative contact for both sites and take responsibility for the day to day running of local reception teams (ii) communicate effectively with staff, students and other internal departments; (iii) ensure that our IT systems are accurately maintained; (iv) actively contribute towards delivering excellent customer service and enhancing the student experience during the academdic term.


Candidates should have relevant work experience in a customer facing environment, demonstrate excellent oral and written communication skills and have excellent time-management skills, with the ability to organise a busy and demanding workload.


We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.


For further information about the post, please see the how to apply document, job description and the person specification linked to in the advert on the LSE website.


To apply for this post, please go to If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email


The closing date for receipt of applications is 27th July 2018 (23.59 UK time). Regrettably, we are unable to accept any late applications