Global Operations Analyst

Reference
TD1
Contract Type
Permanent
Sector
Banking & Finance
Location
London
Salary
Competitive
Expiry Date
30/06/2021
The Analyst role will require co-ordination and interaction with various Operations teams, Sales and Trading, Technology, Compliance, Legal and other professionals across the firm.

Job Description

TD Securities

With more than 4,000 people in 15 offices around the world, TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation and experience in the following key areas of finance:

Investment and Corporate Banking
Capital Markets
Interest Rate, Currency and Derivative Products
Commodities

Our services include the underwriting and distribution of new debt and equity issues, providing advice on strategic acquisitions and divestitures, and executing daily trading and investment needs.

With our history of delivering results, we’ve developed considerable strengths, including recognized trading expertise and street-level market intelligence that we use to consistently create value for our clients.

Individual Accountabilities

The Analyst role will require co-ordination and interaction with various Operations teams, Sales and Trading, Technology, Compliance, Legal and other professionals across the firm.  It’s imperative that the successful candidate excels in a fast pace, team-oriented environment.

Team:

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/points of interest
Ensure a timely communication of issues that are relevant to the team and encourage a good working relationship with other departments
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)

Customer:

Identify opportunities to improve service delivery
Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained

Shareholder:

Support the timely and accurate completion of business processes including confirmations, settlements and reconciliation.
Actively review internal processes/activities and provide ideas for process improvement
Investigate and escalate non-standard or high-risk activities as appropriate
Prioritize and manage own workload to meet SLA requirements for service and productivity

Key Capabilities

FX, IRD, Metals or Fixed Income Operations business and market knowledge

Strong knowledge of capital markets
Effective influencer, partner, collaborator
Excellent judgment and decisiveness with speed and agility
Understanding of regulatory environment
Ability to execute on adhoc standard and non-standard processes

Other Qualifications/Skills/Experience:

Results driven, client focused approach to day to day work
Excellent analytical skills
Excellent communication skills
Excellent organizational and time management skills

Shared Commitments

Executives promote adherence to TDBG’s vision and purpose to be the better bank, and enrich the lives of customers, communities and colleagues.  As part of the general management of their function, Executives are accountable to deliver against TD's five shared commitments:

                                                               

Think like a customer; provide legendary experiences and trusted advice
Act like an owner; lead with integrity to drive business results and contribute to communities
Execute with speed and impact; only take risks we can understand and manage
Innovate with purpose; simplify the way we work
Develop our colleagues; embrace diversity and respect one another

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We welcome people regardless of age, disability, gender identity, gender expression, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We have dedicated Employee Resource Groups to champion diversity in our working culture; LGBTQ2+, Women in Leadership and Visible Minorities. In line with our commitments on inclusion, we particularly welcome applications from people who hold these identities. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

 

 

 

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