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Head of Digital Product Management

Reference
1805655
Contract Type
Permanent
Sector
Education, Media & Communications
Location
Boston, MA, 02133, USA
Expiry Date
26/04/2018
Head of Digital Product Management Description Company Summary: At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to tur...

Job Description

Head of Digital Product Management

Description

Company Summary:

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a “Top Workplace” by the Baltimore Sun for three consecutive years and a “Best Place to Work” by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology, and helping students achieve both academic and personal success.

Position Summary:

The Head of Digital Product Management reports to the Senior Vice President of Product and Portfolio Management. The role will provide leadership and guidance to a team of Product Managers focused on Pearson Online & Blended Learning’s digital products. The Product Managers assess the market and customer need, create a product strategy, define the roadmap for the product, monitor its development and delivery, and communicate with internal and external stakeholders. The team works closely with Product Developers and Product Owners / Business Analysts to ensure the customer and market need for Pearson’s products are carried through into software development.

The individual is expected to be an expert in Agile Software Development practices (Scaled Agile Framework® preferred) and will direct the implementation of those practices within the Product Management team. They must also provide mentorship for other stakeholders who are maturing in their knowledge of SAFe® practices.

Primary Responsibilities:

  • Lead development and continual refinement of product vision and roadmaps based on our strategy and investment priorities
  • Leverage Pearson’s market research, competitive intelligence, and user experience research capabilities to reflect the voice of the customer in all product roadmaps
  • Lead efforts across our digital technology roadmaps to ensure all stakeholder voices are heard and clear priorities are set for development teams
  • Lead the team in effort to improve the efficacy of our products by defining, measuring, and improving our impact on key learning outcomes
  • Clearly communicate product business cases to the team and stakeholders, articulating both the product’s value proposition as well as defining and measuring metrics for its success
  • Lead preparations for release increments by coordinating the activities of multiple teams and ensuring customers and other stakeholders are informed in a timely manner
  • Support all quality management efforts by assuring that the aggregate results of the teams are routinely integrated; that performance, security, reliability requirements and other standards are met
  • Advocate for effective resource allocation decisions that support the program vision
  • Serve as a subject matter expert on the roles and responsibilities of the Product Management team and a deep understanding of the roles and responsibilities of the Product Owners, Business Analysts, and Product Developers
  • Develop strong working relationships with Product Development leadership to ensure tough decisions, issue escalation, and change/enhancement requests are managed well
  • Evaluate dashboards and reports to ensure the successful delivery of our products and adherence to SAFe® best practices
  • Manage the Digital Product Management team, which includes administrative duties such as employee reviews, interviewing and hiring of potential candidates, paid time off management, etc.

General Responsibilities:

  • Team Management
  • Develop a high performing team by attracting and retaining capable individuals and regularly evaluating performance
  • Proactively manage long-term career development for the entire team through formal and informal professional development opportunities
  • Relationship Management
  • Keep abreast of industry trends, technologies, and competitive analyses to identify new opportunities and initiatives which ultimately serve the long-term product strategy
  • Build deep expertise and empathy for the customers and learners that use our curriculum, services, and software products
  • Develop rapport and trust with business owners and key stakeholders
  • Business Management
  • Lead and support continual process improvement by proposing optimizations for any aspect of the development environment and lifecycle
  • Work with Finance partners to monitor adherence to budget including capital and non-capital expenses.

Pearson is focused on providing a flexible work environment to its employees, including the ability to work from home on a regular basis in most positions. We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere, anytime. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.

Requirements:

  • Bachelor’s degree or equivalent work experience
  • Multiple years of experience working in a product management or business analysis role with demonstrated successes and a strong track record
  • Multiple years of experience working in an Agile Software Development environment, including a strong working knowledge of the methodology (SAFe® preferred), user stories, and iterative development
  • Experience leading a team of high achieving, driven, and diverse individuals
  • Ability to work from home or during off hours as necessary.

In addition, the ideal candidate will have:

  • Experience in the education field
  • Certified SAFe® Agilist preferred.

Capabilities & Behaviors:

  • Customer centric: Acts with a customer mindset (external or internal), builds strong relationships with customers, and uses it to improve outcomes
  • Team Leader: Builds a strong team, creates strong morale and spirit within team, blends people into teams when needed, fosters open dialog
  • Strong communicator: Engages teams with thoughtful delivery, engagement and messages that resonate
  • Works well in a matrix: Encourages collaboration, solves problems with peers, builds trust and support
  • Delivers financial results: Strong track record of delivering against budgets and commitments.

Qualifications

Company Summary:

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a “Top Workplace” by the Baltimore Sun for three consecutive years and a “Best Place to Work” by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology, and helping students achieve both academic and personal success.

Position Summary:

The Head of Digital Product Management reports to the Senior Vice President of Product and Portfolio Management. The role will provide leadership and guidance to a team of Product Managers focused on Pearson Online & Blended Learning’s digital products. The Product Managers assess the market and customer need, create a product strategy, define the roadmap for the product, monitor its development and delivery, and communicate with internal and external stakeholders. The team works closely with Product Developers and Product Owners / Business Analysts to ensure the customer and market need for Pearson’s products are carried through into software development.

The individual is expected to be an expert in Agile Software Development practices (Scaled Agile Framework® preferred) and will direct the implementation of those practices within the Product Management team. They must also provide mentorship for other stakeholders who are maturing in their knowledge of SAFe® practices.

Primary Responsibilities:

  • Lead development and continual refinement of product vision and roadmaps based on our strategy and investment priorities
  • Leverage Pearson’s market research, competitive intelligence, and user experience research capabilities to reflect the voice of the customer in all product roadmaps
  • Lead efforts across our digital technology roadmaps to ensure all stakeholder voices are heard and clear priorities are set for development teams
  • Lead the team in effort to improve the efficacy of our products by defining, measuring, and improving our impact on key learning outcomes
  • Clearly communicate product business cases to the team and stakeholders, articulating both the product’s value proposition as well as defining and measuring metrics for its success
  • Lead preparations for release increments by coordinating the activities of multiple teams and ensuring customers and other stakeholders are informed in a timely manner
  • Support all quality management efforts by assuring that the aggregate results of the teams are routinely integrated; that performance, security, reliability requirements and other standards are met
  • Advocate for effective resource allocation decisions that support the program vision
  • Serve as a subject matter expert on the roles and responsibilities of the Product Management team and a deep understanding of the roles and responsibilities of the Product Owners, Business Analysts, and Product Developers
  • Develop strong working relationships with Product Development leadership to ensure tough decisions, issue escalation, and change/enhancement requests are managed well
  • Evaluate dashboards and reports to ensure the successful delivery of our products and adherence to SAFe® best practices
  • Manage the Digital Product Management team, which includes administrative duties such as employee reviews, interviewing and hiring of potential candidates, paid time off management, etc.

General Responsibilities:

  • Team Management
  • Develop a high performing team by attracting and retaining capable individuals and regularly evaluating performance
  • Proactively manage long-term career development for the entire team through formal and informal professional development opportunities
  • Relationship Management
  • Keep abreast of industry trends, technologies, and competitive analyses to identify new opportunities and initiatives which ultimately serve the long-term product strategy
  • Build deep expertise and empathy for the customers and learners that use our curriculum, services, and software products
  • Develop rapport and trust with business owners and key stakeholders
  • Business Management
  • Lead and support continual process improvement by proposing optimizations for any aspect of the development environment and lifecycle
  • Work with Finance partners to monitor adherence to budget including capital and non-capital expenses.

Pearson is focused on providing a flexible work environment to its employees, including the ability to work from home on a regular basis in most positions. We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere, anytime. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.

Requirements:

  • Bachelor’s degree or equivalent work experience
  • Multiple years of experience working in a product management or business analysis role with demonstrated successes and a strong track record
  • Multiple years of experience working in an Agile Software Development environment, including a strong working knowledge of the methodology (SAFe® preferred), user stories, and iterative development
  • Experience leading a team of high achieving, driven, and diverse individuals
  • Ability to work from home or during off hours as necessary.

In addition, the ideal candidate will have:

  • Experience in the education field
  • Certified SAFe® Agilist preferred.

Capabilities & Behaviors:

  • Customer centric: Acts with a customer mindset (external or internal), builds strong relationships with customers, and uses it to improve outcomes
  • Team Leader: Builds a strong team, creates strong morale and spirit within team, blends people into teams when needed, fosters open dialog
  • Strong communicator: Engages teams with thoughtful delivery, engagement and messages that resonate
  • Works well in a matrix: Encourages collaboration, solves problems with peers, builds trust and support
  • Delivers financial results: Strong track record of delivering against budgets and commitments.

Primary Location: US-MD-Columbia

Other Locations United States, US-MA-Boston

Work Locations: US-MD-Columbia-Grantchester Merriweather 10960 Grantchester Way Two Merriweather Columbia 21044

Job: Product Management

Organization: North America Connections

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Apr 5, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1805655

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.