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Head Of Financial Support & Work (Cancer Support Operations)

Reference
5309
Contract Type
Permanent
Sector
Banking & Finance, Charity, Finance
Location
UK Wide
Salary
£62,000 - £68,000 (National); £63,000 - £69,000 (London)
Expiry Date
26/11/2017
Do you have experience in shaping and delivering money and financial support related offers to a diverse range of audience groups?

Job Description

Head of Financial Support & Work 
Permanent
£62,000 - £68,000 (National)
£63,000 - £69,000 (London)


Do you have successful track record of managing a multi-channel (e.g. face to face and digital) customer facing service? If so, we have a fantastic new role as our Head of Financial Support & Work within our Cancer Support Operations (CSO) Directorate working closely with our Policy & Impact team to ensure that Macmillan is at the forefront of emerging thinking, development and delivery within the financial and work support space.

About the role 
Everything that Macmillan does to address the needs of people with cancer is based on a sophisticated methodology for engaging with people and with those who can help them. This role will provide strategic leadership and direction for the development of & transition to a new integrated financial support model for Macmillan. The role holder will identify strategic opportunities to develop or enhance Macmillan’s overall offer through the integration of our service for all users; representing Macmillan externally at all levels, and keeping abreast of trends and issues in this space.

About you
You will be a strong and influential leader who has a successful track record of managing a multi-channel customer facing service, with credible knowledge of doing so in a health, social care or benefits/financial advisory capacity. You will demonstrate the ability to generate ideas through the analysis of complex information and are comfortable navigating complex and matrix work settings. Your ability to forge productive collaborative relationships with stakeholders at all levels of seniority is paramount.

About us
At Macmillan, our ambition is to reach and improve the lives of everyone affected by cancer and inspire millions to do the same. We are a source of support: providing practical, clinical, emotional, and financial support. We are also a force for change: listening to people affected by cancer and working together to influence and lobby for better cancer care.

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Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.

We aim to encourage a culture where people can be themselves and be valued for their strengths so we seek to attract and employ the best people from the widest talent pool, reflecting the diverse nature of our society. 

We will support you throughout the recruitment process with any reasonable adjustments required in accordance with the Equality Act. Please contact the Recruitment Team if you require support.