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Head of Humanities Assessment - 6 month FTC

Reference
1915898
Contract Type
Permanent
Sector
Education, Media & Communications
Location
London, GBR
Expiry Date
14/12/2019
Head of Humanities Assessment - 6 month FTC Description At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into l...

Job Description

Head of Humanities Assessment - 6 month FTC

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Part of UK Schools, the Assessment division combines excellence in assessment with outstanding customer experience. The Assessment division has end-to-end responsibility for delivering on-time, accurate results of high stakes UK and international qualifications to our learners and first-class customer service to all our customers.

Part of the Delivery team, the Head of Humanities Assessment is accountable for the strategic delivery of a group of qualifications from the UK Schools General Qualifications (GQ) and international portfolio. Leading a team of 8 to 10, the Head of Humanities Assessment is part of the Assessment management team and is responsible for representing Assessment across UK Schools and the wider Pearson UK business, as well as to external stakeholders.

The Head of Humanities Assessment will be required to deputise for the Head of Assessment as appropriate and work directly with other teams and matrix managers within Assessment to deliver key accountabilities and lead on assessment-related strategic initiatives.

Purpose

The Head of Humanities Assessment provides technical assessment expertise within the Assessment division, as well as across UK Schools and Pearson UK as appropriate, while ensuring the strategic, timely, cost effective and error-free delivery of high stakes UK and international qualifications.

The purpose of the Head of Humanities Assessment role is to:

Deliver the high stakes UK and international qualifications for which they are responsible to time, quality and budget

Be an expert in knowing, servicing and retaining our customers

Be recognised as a leader and deliver best in class line management experience

Be recognised as the technical assessment expert within Assessment and across UK Schools for area of responsibility

Be accountable for the integrity by which assessment processes are devised, followed, reviewed and amended

Deliver on innovation for test making, taking and processing; for example, delivering high stakes onscreen assessments

Be accountable for a delivery budget, including providing focus on and visibility of budget planning, management and tracking - visibility that enables efficiency driving

Build an Assessment Associate population for the future by developing strategic relationships with education experts

Make strategic use of management information (MI) and reporting, providing visibility, driving improvement, and building confidence and trust in Assessment

Key Accountabilities

Deliver high stakes UK and international qualifications

Being accountable for the delivery of a group of high stakes qualifications to time, quality and budget

Ensuring delivery team adhere to all regulatory and internal procedures at all times

Actively manage risks and issues, including contingency plans

Manage the deployment of resources within the team to mitigate risks or acheive delivery priorities

Collaborate with key stakeholders and strategic partners to develop robust delivery plans

Ensuring delivery team meet or exceed all deadlines within the business calendar, establishing a reputation for always delivering on time

Partner with the content team in evaluating and approving the quality and content of assessment instruments within area of responsibility, ensuring all assessment instruments are valid, accurate, accessible, inclusive and can withhold public scrutiny

Being accountable for maintaining standards for all qualifications within area of responsibility, including delivery secure grade boundaries that can withhold internal and external scrutiny

Customer expertise

Being an expert in knowing, servicing and retaining our customers by developing a deep understanding of qualifications within area of responsibility, our customers and the markets in which we operate

Developing effective relationships with stakeholders across UK Schools to identify and solve customer problems for qualifications within area of responsibility

Being the voice of the customer in decisions relating to assessment instruments and qualifications within area of responsibility

Being accountable to customers through delivering the measures outlined in the Customer Pledge for Assessment, including ensuring delivery team executes first-class customer service within Pearson UK service level agreements

Leadership and people management

Be recognised as a leader within Assessment, as well as across UK Schools, and deliver best in class line management experience

Be accountable for ensuring direct reports have effective training and development opportunities to enable them to succeed, including creating opportunities for high performance as well as actively managing and supporting poor performance

Being a positive advocate for Assessment within the division, as well as across UK Schools, modelling Pearson behaviours and leading by example

Actively contribute to, and deliver, the UK Schools people strategy, driving people initiatives within Assessment as appropriate

Accountable for identifying and developing talent within Assessment, including recruitment and retention

Be responsible for managing processes and teams based in different locations as appropriate

Technical Assessment expertise

Being the assessment expert for area of responsibility and continually developing expertise in light of changes to the education landscape

Represent the Assessment division as a technical assessment expert for area of responsibility, advising teams across UK Schools on assessment issues and influencing future changes to qualifications and regulatory landscape as a thought leader

Owning personal development in relation to building technical assessment expertise, including identifying training and development needs and opportunities, and being responsible for continuous professional development of self and team.

Quality assurance and improvements

Be accountable for the integrity by which assessment processes are devised, followed, reviewed and amended, including driving improvements in the methodology for assuring the quality of our processes and assessment instruments

Be accountable for the accuracy of results and assessment materials for area of responsibility, including monitoring, managing and taking appropriate action to improve the quality of marking and confidence in results

Be able to articulate the quality assurance and improvement programme, including owning and delivering the assessment monitoring actions, for area of responsibility

Innovation

Understand, and be an advocate for, innovation in assessment instruments and processes, and develop expertise as a thought leader for future assessments

Deliver on innovation for test making, taking and processing

Influence innovation in other business areas as appropriate by utilising technical assessment expertise and knowledge of stakeholders, including our customers, Assessment Associates and the regulator

Cost management

Be accountable for a delivery budget, including providing focus on and visibility of budget planning, management and tracking - visibility that enables efficiency driving

Take responsibility for ensuring the delivery budget includes all areas of expenditure, is cost effective and is achievable

Drive cost efficiencies within area of responsibility and across the Assessment division as appropriate by scrutinising ways of working and providing appropriate challenge

Strategic relationships

Build an Assessment Associate population for the future by developing strategic relationships with education experts

Evaluate the success of the Assessment Associate population for area of responsibility and be accountable for the structure and make up of the teams, as well as identifying and nurturing talent, to ensure the delivery of our qualifications to time, quality and budget

Develop and utilise strategic relationships across the UK Schools and Pearson UK business

Be directly accountable to matrix managers within Assessment in addition to the Head of Assessment

Data

Make strategic use of management information (MI) and reporting, providing visibility, driving improvement, and building confidence and trust in Assessments

Maximise the use of our marking technology to provide deep insight into how our assessment instruments perform and develop this into straight forward, informative messages for stakeholders, including by producing reports following delivery of examination series

Be accountable for reporting accurate and timely data and information to the Assessment management team and wider business, escalating issues (with proposed solutions) as appropriate

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Qualifications

Core competencies - managing others:

  1. Provide a customer focused service
  2. Communicating with influence
  3. Working with others to achieve goals
  4. Delivering goals in a changing environment
  5. Taking a creative and innovative approach to work
  6. Maximising potential in self and others.

Education, qualification & training:

Degree or equivalent qualification

Previous experience:

Line management experience

Personal style & behaviour:

Highly motivated individual with personal drive and energy

Able to prioritise and manage own workload

Actively seeks information and is able to handle it appropriately

Prepared to be flexible in their approach to problem solving

Pearson Values

Brave

Imaginative

Decent

Accountable

Additional Information

Please note this role is a 6 month FTC.

The role is located at our offices at 190 High Holborn, near to the Tube and Covent Garden.

Here at Pearson we also offer a great package and a fantastic range of benefits that you would expect to receive in a global organisation. Including 25 Days annual leave, this increases by 1 day each year up to 30 days with the option to buy and sell up to 5 days per year on top of this. A fantastic Pension plan, private medical insurance. Pearsons other benefits also include private dental care, season ticket loan, eye tests, cycle to work scheme, volunteering days, discounted products and services from leading companies and much more.

Primary Location: GB-GB-London

Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH

Job: Product Management

Organization: Core

Employee Status: Fixed Term

Job Type: Standard

Shift: Day Job

Job Posting: Nov 28, 2019

Job Unposting: Dec 12, 2019

Schedule: Full-time Regular

Req ID: 1915898

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.