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HR Deployment Lead

Contract Type
Education, Media & Communications
London, GBR
Expiry Date
HR Deployment Lead Description The role will be responsible for the implementation of HR functionality into SSC and Pearson Countries, through new system functionality, content and all logistics for the deployment and go-live of the...

Job Description

HR Deployment Lead


The role will be responsible for the implementation of HR functionality into SSC and Pearson Countries, through new system functionality, content and all logistics for the deployment and go-live of the centres, across multiple Countries. The role holder will be expected to collaborate with teams across the programme to implement the new HR Operating Model as directed by their HR Project Manager.

The role will report to the respective HR Project Manager on an operational basis and be part of the HR Programme team within the HR function and the wider Enabling Programme teams. This is a unique career opportunity to support Pearson through a major operational transformation and add significant value to our One Pearson strategy.

Key Deliverables

●Assist the Program/Project Manager and the development team members in planning each release

●Ensure that the organization's release controls are documented and well understood by development Teams and Program Support Teams

●Ensure that the architecture and infrastructure on which the application will be deployed are robust and stable

●Ensure that a detailed deployment plan has been documented along with a backout plan should anything go wrong during deployment

●Ensure the product has been correctly and completely integrated across the program

●Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied

●Work alongside the Change, Comms and Training (CCT) Team to release the pre-planned communications about the product to all stakeholders

●In conjunction with HR Project Manager, build and implement against HR deployment plans

●Work with, under direction from the PM, with facilities, systems and SI provider to ensure that HR Operations supporting infrastructure is in place and ready for launch

●Drive deployment of Global Template across the HR landscape and into all Countries and SSC’s

●Conduct ongoing assessments of SSC and Country readiness up to launch, toensure the organization is fully ready for go-live in terms of HR data, technology, resources, processes and QRM

●Responsible for execution & delivery of specific deliverables as defined within Project Scope.

●Work with both (global & local implementation teams) throughout all project phases – for example, responsible for test preparation and execution to support & facilitate all test phases incl. scenarios, test scripts, test preparation, data, etc

●Work with local Countries to understand Global Template and new Operating Design and the need for local operating procedures, based upon core deliverables by facilitating Country Specific Workshops such as Process Education, Solution Education

●Support local Countries on identification of training needs, planning and delivery of training and creation of local communication plan, in conjunction with the Change, Comms and Training (CCT) Team

●To report progress, issues and risks and provide line of escalation of local markets through to Project Manager

●Drive adoption through engagement with the Comms/Training team in efforts to train and transition HR services from local HR generalists to HR SSCs

●Work with content team to ensure that all necessary documentation is in place prior to HR SSC deployment

●Deliver new HR employee portal and SSC internal processes testing plan and execution

Key Challenges:

●Work within discrete HR Projects within an overarching HR Transformation Programme

●Work in a matrixed and virtual working environment

●Work with a number of stakeholders - internally, within Pearson and internationally

●Work on multiple projects/tasks at one time

●Work as part of a global team, with a global mindset

●Work with a global customer base and different cultures

●Some out of hours working to support the global organisation

●Building internal confidence in a situation of consistent change

●Developing creative future proofed solutions to meet market need

●Ensuring local markets deliver solutions effectively

●Changing the focus of organisational energy from broad to core activities

●Stakeholders based in varied locations including Asia, US, South America and Europe

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Skills/ Experience

Essential Skills /Experience

●Experienced Implementation / Deployment Specialist

●Experience delivering a large scale complex change or HR transformation project

●Strong understanding of HR operating models and tiered HR support systems

●A track record of successful project delivery involving numerous stakeholders and delivery teams – IT, facilities, HR/Recruiting, SSC, etc

●Excellent attention to detail

●Demonstrates the ability to effectively assess and resolve complex issues and problems

●Background in HR / IT environments with strong communication, negotiation and Cross cultural working skills

●Global implementation knowledge essential

Personal Style and Behaviour:

●Respect for Our values: Brave, Imaginative and Decent



●Resilient enabler of change


●Collaborative with peers and colleagues to drive involvement and engagement

●Comfortable operating in a changing and ambiguous environment

●International and cultural sensitivity and awareness

●Inclusive and positive in a broad scope team

Pearson Profile Attributes we will be assessing for across our programme:







●Relationship Builder

●Make it happen

Depending of the nature of the role, more or less focus will be given to each of these

Primary Location: GB-GB-London

Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL

Job: Human Resources

Organization: Human Resources

Employee Status: Fixed Term

Job Type: Standard

Shift: Day Job

Job Posting: Jan 31, 2019

Job Unposting: Ongoing

Schedule: Full-time Temporary

Req ID: 1901405

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.