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Information Services Officer

Organisation
Blake Morgan
Reference
SOU 218214
Contract Type
Permanent
Sector
Human Resources
Location
Eastleigh, Southampton
Salary
competitive
Expiry Date
05/07/2018
We are looking for a full-time Information Services Officer to contribute to the provision of an accurate and efficient legal and business information service for the firm

Job Description

The Information Services team exists as a centre of expertise within the wider Learning & Development team and has responsibility for managing online and hard copy library resources, providing assistance with legal and business research and current awareness analysis and providing end user training across the business. There are 3 people in the Information Services team.  The Information Services team is an integral part of the firm's Knowledge Management group and works closely with Professional Support Lawyers and the Head of Learning & Development to contribute to the firm's Knowledge Management strategy.

We are looking for a full-time Information Services Officer to contribute to the provision of an accurate and efficient legal and business information service for the firm.  The role-holder will:

  • assist in the provision of an enquiries service delivering legal and business research to fee earners and other staff as requested
  • assist in the provision of a current awareness service by monitoring and abstracting newspapers, legal journals and websites to produce daily and weekly bulletins on sectors and clients
  • help with cataloguing and other collection maintenance duties
  • train existing users and new joiners across the firm's office network on electronic research sources in the firm
  • assist with loose-leafing and other administrative tasks
  • provide support for Information Services specific and firm-wide projects and initiatives
  • assist in marketing the Information Services team to the wider business
  • monitor the external landscape to identify new and innovative ways of delivering a legal and business information service and leverage their personal networks to bring new ideas to the business

The successful candidate will have a track record of success in a professional services environment and have proven experience of delivering an effective legal information service. 

They will be able to demonstrate that they have:

  • Accuracy and strong attention to detail
  • An ability to work under pressure, on their own initiative and to tight deadlines
  • An ability to prioritise effectively
  • Commercial awareness
  • An ability to deal with colleagues at all levels
  • Excellent project management skills
  • Energy and enthusiasm
  • High integrity and confidentiality standards
  • Flexibility
  • Excellent communication and interpersonal skills
  • Excellent IT skills

It is essential that the candidate has:

  • Experience in a library role, preferably in a legal environment
  • A degree or post-graduate qualification in Information and Library Management, or Information Science
  • Detailed knowledge of LexisLibrary, Practicallaw, Lawtel and Westlaw.
  • A willingness to travel within the UK regularly

It is desirable that the candidate has:

  • Experience of working in a professional services environment, ideally a City or large firm