Internal Sales Consultant
We are Pearson, the world's leading learning company. Our mission is to improve the lives of others through learning. We employ 38000 employees globally across 80 countries and have an annual turnover of $4bn. We provide digital and printed learning resources and exams to schools, colleges and universities across the world.
The purpose of the Internal Sales Associate is to support the UK Secondary Schools team by developing our market share through providing outstanding customer support. You will be ambassadors of our brand and you will nurture existing customer relationships by understanding their needs and in turn offering suitable Pearson products that will help the schools achieve their academic goals.
The Internal Sales Team consists of around 12 people, all of whom work in our Salford Quays office, right next to Media City. You will be part of a friendly, collaborative team and you will report into one of two supportive and knowledgeable managers, who have been with Pearson for 11 and 18 years respectively. There’s no shift work or micromanagement in this team. We offer flexible start and finish times (within 8am-5pm) to fit in with your home life - and lunch and breaks can be taken at a time to suit you.
Success in this role can be attributed to many things including; organisation and time management skills, rapport building and sales technique however one of the most important factors for success is product knowledge. If you can talk confidently about our products you will do well. Any knowledge of the UK schools systems will give you an advantage but either way, for all we provide on-going training to get you up to speed. This could be in the form of classroom style learning, online training or one-to-one coaching from your manager.
A day in the life of an Internal Sales Associate
This is a varied role and in a typical day you can expect to work on the following tasks:
Who we’re looking for
Please note: Official Pearson job title for this role is Customer Service Administrator#LI-HR1
Primary Location: GB-GB-Manchester
Work Locations: GB-Manchester-The Lighthouse The Lighthouse 14 The Quays Salford Quays Manchester M50 3BF
Job: Customer Service
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Nov 8, 2018
Job Unposting: Dec 8, 2018
Schedule: Full-time Regular
Req ID: 1811456
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.