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IT Helpdesk Technician

The Scottish Parliament
Contract Type
Flexible Hours, Permanent
£21, 837 – £25, 641
Expiry Date
Working in one of the most influential places in Scotland, the Scottish Parliament is offering a great opportunity as an IT Helpdesk Technician within its Business Information Technology (BIT) Office based at Holyrood, Edinburgh.

Job Description

This role is key to ensuring that effective support is provided to our customers in Holyrood and Members of the Scottish Parliament (MSPs) constituency and regional offices as well as homeworkers. Working in the Client & Desktop Services team you will provide 1st and 2nd line support for hardware and software as well as prioritise and diagnose incidents and implement solutions.


You will need experience of working in an IT support capacity, or possess a relevant degree or professional qualification in IT.  The ideal candidate will bring plenty of energy and enthusiasm to the role.


If you possess the experience required for this role and are looking for a new challenge and the opportunity to join Scotland’s Parliament, we’d love to hear from you.