Lead Service Designer

Contract Type
Expiry Date
22/05/2022 07:16:00
DWP. Digital with Purpose. Lead Service Designer: up to £72,933 per annum, 27+% pension and flexible working

Job Description

🚀 Do you put users' needs at the heart of your work, can you design services that will support to vulnerable people - right when they need it the most?

🚀 Can you translate a wider organisational strategy into working end-to-end services?

🚀 Is your next career step to lead service designers who are improving the way the UK's largest government department works?

🚀 Are you someone who could define the wider strategy for service design on one of the biggest digital transformations in Europe?

🚀 Are you interested in an amazing pension with employer contributions of 27.9% (potentially over £20,000 a year)

🚀 Is work life balance important to you? Do you want flexible hours, extra days off and hybrid working opportunities (60% at home)

YES! Then click APPLY today, we'd love to hear from you.

Projects with People in mind.

We are seeking an experienced and talented Lead Service Designer to lead and support several multidisciplinary teams, working strategically to design user-centred services that help DWP help over 20 million daily users.

You'll use collaborative methods and work with colleagues across the organisation to translate user needs, data and other evidence into the design of complex end-to-end services.

As a leader, with experience of large-scale and complex projects, you'll use your skills to work closely with product owners, programme directors and other senior stakeholders to help to build teams, solve problems and develop strategy.

You will:

  • be an advocate for best practice in service design, lead on cross-government design projects and keep up to date with industry changes.
  • help to shape service design career paths and may manage senior service designers.
  • put users' needs at the heart of your work, to make people's interactions with the government as simple and quick as possible.

Details. Wages. Perks.

You'll join our team based at our digital hub in Blackpool.

In return for your skills, we offer salary up to £72,933 per annum.

We have all the tools and tech we need to enable our people to work flexibly in a hybrid model, with home working about 60% of the time.

You'll also get a brilliant civil service pension with employer contributions worth 27.9%, plus a generous leave package starting at 26 days, rising over time to 31, plus all the usual bank holidays and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

  • Family-friendly policies
  • Time off volunteering and charitable giving
  • Bring your authentic self to work with 'I Can Be Me in DWP'
  • Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket
  • Sports and social activities
  • Working in an award-winning environment and culture
  • Professional development, coaching, mentoring and career progression opportunities.

CLICK APPLY for further information and to start an application on Civil Service Jobs.