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Learning & Development Specialist

Contract Type
Travel & Leisure
Expiry Date
Our Senior Programme Facilitators are the gems of The Dorchester Collection Academy! Entrusted to help people flourish by providing bespoke learning programmes.

Job Description

A day in the life of our Senior Programme Facilitators demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Senior Programme Facilitators accomplish would be lengthy but the list below is essential to know.  

  • Our Senior Programme Facilitators are responsible for preparing the training plans for their clients. This means meeting with the client, evaluate their needs and implement a bespoke learning plan to ensure our clients receives nothing but the best experience.
  • Sometimes our Senior Programme Facilitator will need to coach the delegates and provide coaching as well as research new initiatives. Most of these requests are fulfilled by our Senior Programme Facilitator. 
  • Our Senior Programme Facilitator will need to take ownership of key client relationships but also audit our training materials to ensure that Dorchester Collection standards are achieved by designing, writing training materials and conduct this training. 
  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day.  The purpose of Senior Programme Facilitator is to live their behaviours to continue to create our legacy. 
  • Communication is what keeps our departments running perfectly. Our Senior Programme Facilitator must communicate with other departments and extended hotel team in order to ensure the alignment remains.


The items shared are essential. However, to ensure consistency, our Senior Programme Facilitators are provided with specifics on how we care for their department and our hotel.

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