Register  |  Log In  |  Contact Us

Lounge Host

Reference
VAC-5097
Contract Type
Permanent
Sector
Customer Service
Location
Manchester
Salary
£16,500 - £22,500 per annum
Expiry Date
26/09/2017
Give our customers the VIP treatment

Job Description

Virgin Money Stores and Lounges are about more than money and banking – they’re designed to be places where our customers can relax and local communities come together. They are all part of our ambition to be a very different kind of bank - one that makes everyone better off.

Lounge membership is completely free, and so are the refreshments, Wi-Fi and use of our iPads. Whether you need to brush up on a few points before a meeting, or simply unwind with a newspaper, our Lounges can be used in a whole host of ways.

Why not take a peek at our Lounge and Lounge with Banking facilities concepts on the following;

 

But... none of this is possible without our amazing Lounge Hosts

You’ll be the first person our customers meet. We’re counting on you to give them an incredible experience and we’ll make sure you’ve got all the tools you need to deliver that wow factor. You’ll make sure their time in the Lounge is everything they want it to be. You’ll ensure all of our perks and services are available and that customers experience the service they expect from a Virgin company.

Our customers love the personalised and special service they receive from us, and when they step into one of our brilliant stores with Lounge facilities you’ll be the first person they see. By giving them an incredible experience, you’ll help make our customers love us. We’ll make sure you’ve got all the tools you need to deliver that wow factor.

We’re looking for people who can hit the ground running – so face-to-face customer service experience is a must. You’ll need to be happy to work flexibly, including some weekends. And you’ll be up for working in a busy yet fun environment, happy to meet every customer and have a brilliant conversation the minute they walk through the door.

On our journey to make things better, we never stop looking at how every bit of banking works, including how we reward our people. Our package rewards excellence, protects health and wellbeing and is always fair and competitive.

 

DO YOU HAVE THE WOW FACTOR TO DELIGHT OUR CUSTOMERS?

Our aim is to cultivate a skilled, diverse and committed workforce where every individual – regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success. We’re also happy to talk flexible working with you.

Salary: £16,500 - £22,500 per annum plus some amazing benefits not to mention the potential to earn Bonus

Hours: 37.5 to include working on a Saturday and Sunday on a 6 week rota

Duration: contract to run until 10/06/2018

If you want to be part of this amazing journey just click on ‘Apply’ below.

Please be aware that all offers of employment are subject to pre-employment screening checks.