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Manager Continuous Improvement

Contract Type
Education, Media & Communications
Morrisville, NC, 27560, USA
Expiry Date
Manager Continuous Improvement Description At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop les...

Job Description

Manager Continuous Improvement


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.


Pearson’s Information Technology team designs, builds, and delivers global, foundational technology platforms that support Pearson’s vision of connecting with every learner, on any device, anywhere in the world, and to improve their lives through education.

Pearson’s Information Technology teams drive technology strategy. To support the above and to ensure successful delivery for technology in Pearson we need a robust processes and governance for the financial management for project and BAU spend.

The role will ensure that the work is prioritised and supported through delivery, ensuring Technology is set-up for success in terms of meeting goals and delivery value.


The PPP-COE Manager will work within Pearson’s Information Technology Portfolio & Program Management team, reporting to the Portfolio Director.

The primary responsibility will be to provide governance over projects and BAU spend to ensure they are following the correct processes and delivering to our financial targets. This will require working closely with the CIO directs or delegates and the Finance business partner to effectively communicate processes; monitor and maintain accurate and timely information and participate in continuous improvement exercises.


The PPP-COE Manager responsibilities will include the following tasks:

Work closely with CIO directs to ensure visibility to project and BAU budgets, highlighting poor performance areas and variances that need to be addressed and also making recommendations to either meet spend or savings targets

Work with all of the Info Tech team to ensure that all technology spend requests follow the correct processes

Work closely with project managers to ensure good clean financial management and timely reconciliations

Implement and lead in the development and implementation of 'fit-for-purpose' financial management controlsand advocating for unified IT Ways of Working

Work with the Finance business partner to address issues and clear blockers where appropriate

Act as lead point of contact for the roll out of TEP and implementation of processes and ways of working as the program delivers functionality globally

Workstream/Line management Responsibilities:

Work supportively and collaboratively within Portfolio team and Finance teams

Build relationships and trust with key stakeholders to support program delivery and adoption of enterprise architecture

Communicate in line with program communications and plans with team and wider stakeholders

Matrixed reporting of all technical stakeholders responsible for a solution

Support the relevant project technical teams to deliver effectively

Manage 2 people within the PPP-COE team and provide support to other key collaborators

Key Challenges:

Understanding and supporting simplified processes around financial management & reporting across the whole of technology

Ensuring understanding and adoption of the processes, tools and templates in a global environment

Working in a matrixed and virtual environment

Working with a number of stakeholders: externally, internally and internationally

Working on multiple projects and tasks at one time

Working as part of a global team and thinking globally

Working with a global customer base and engaging effectively and collaboratively with people from different cultures

Some out of hours working will be required to support the global organization

Building internal confidence in a situation of consistent change


Essential Skills and Experience

Bachelor’s Degree required

5 years experience in working within a global PMO or Portfolio function or with delivering global programs throughout the software development lifecycle

Strong attention to detail and project management skills

Strong skills in meeting facilitation, verbal and written communications, and interpersonal interactions (e.g. partnering, conflict management, consulting, etc.).

Strong analytical & problem solving skills to remove obstacles and proactively solve problems

Proven capability to understand and meet requirements from both internal and external customers

Proficient in Microsoft and Google productivity applications (e.g., Excel, Word, Docs, Sheets, Hangouts, etc.)

Proven ability to work independently, remotely, and under pressure to successfully meet deadlines

Desirable Skills and Experience

Experience with Portfolio and delivery tools such as Planview, Jira

Experience in the Education industry and specifically with education technology sector


Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-NJ-Hoboken

Other Locations US-MD-Baltimore, US-NC-Morrisville

Work Locations: US-NJ-Hoboken-221 River 221 River Street Hoboken 07030

Job: Technology

Organization: Technology & Operations

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Mar 5, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1803471