Manager, Digital Channels Program Owner - Demand Funnel
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.
Pearson’s Global Digital Channels and Experience team is looking for a Demand Funnel Program Owner who will be accountable for the planning, tracking, measuring and reporting on the status of the demand requests throughout the entire project development life cycle. This position will be accountable for driving delivery rigor, roadmap delivery assurance, program management process and communication with stakeholders. We need an expert with experience in tracking a multitude of requests while thinking strategically, obsessing about the details and implementing with speed.
Collaboration, partnership and active stakeholder management is foundational to success in this role. Thriving in an evolving environment, working to drive innovation, and continuous improvement for efficiency and sustainable growth is key.
Manage the demand processat both the detail and aggregated level
Perform and progressively refine stakeholder managementto mitigate surprises
Work with the team and cross functional stakeholdersto ensure quality standards are maintained and program roadmaps are delivered on time
Maintains and manages the delivery metricsand specific metrics required for reviews and any course correction
Ensures demand request integrity and qualityby reviewing data, identifying further research, seeking explanations and assisting in refining and understanding requests
Initially reviews demand requestsand analysis forecast approval in relation to business criteria
Build and maintain strong partnershipswith product, marketing and technology
Conflict resolution and escalation managementof demand requests
Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.
We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.
The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Must Have Attributes :
Understanding and appreciation of software development life-cycle processes and methodologies(Eg. agile and waterfall)
Understanding and appreciation of Software lifecycle disciplinesfrom deployment to training including working with business stakeholders identifying best use of design and technologies.
Strong communication skillsand the ability to communicate technical concepts to non-technical audiences and work with a variety of internal stakeholders
Ability to be self-motivatedand work collaboratively with different divisions of the organization
Analytics, problem solving and critical thinking
Experience with Jira, data, LMS or other business systems
Background in thedesign and development of programs,creating frameworks, tools and resources on global capabilities including brand compliance, demand and stakeholder management
Advanced Microsoft Excel, Word, PowerPoint and Visio
Previousexperience within the Education Market
Experience working in an international team and multiple timezones
Location : London
Salary : Competitive
Opening date: 17th April 2019
Closing date : 17th May 2019
Primary Location: GB-GB-London
Organization: Global Corporate Affairs & Marketing
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Apr 17, 2019
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 1816562
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.