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Manager, Digital Channels Program Owner - Demand F

Contract Type
Education, Media & Communications
London, GBR
Expiry Date
Manager, Digital Channels Program Owner - Demand Funnel Description Position Purpose: At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures ...

Job Description

Manager, Digital Channels Program Owner - Demand Funnel


Position Purpose:

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.

Pearson’s Global Digital Channels and Experience team is looking for a Demand Funnel Program Owner who will be accountable for the planning, tracking, measuring and reporting on the status of the demand requests throughout the entire project development life cycle. This position will be accountable for driving delivery rigor, roadmap delivery assurance, program management process and communication with stakeholders. We need an expert with experience in tracking a multitude of requests while thinking strategically, obsessing about the details and implementing with speed.

Collaboration, partnership and active stakeholder management is foundational to success in this role. Thriving in an evolving environment, working to drive innovation, and continuous improvement for efficiency and sustainable growth is key.

Key Responsibilities:

Manage the demand processat both the detail and aggregated level

Perform and progressively refine stakeholder managementto mitigate surprises

Work with the team and cross functional stakeholdersto ensure quality standards are maintained and program roadmaps are delivered on time

Maintains and manages the delivery metricsand specific metrics required for reviews and any course correction

Ensures demand request integrity and qualityby reviewing data, identifying further research, seeking explanations and assisting in refining and understanding requests

Initially reviews demand requestsand analysis forecast approval in relation to business criteria

Build and maintain strong partnershipswith product, marketing and technology

Conflict resolution and escalation managementof demand requests

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Must Have Attributes :

Understanding and appreciation of software development life-cycle processes and methodologies(Eg. agile and waterfall)

Understanding and appreciation of Software lifecycle disciplinesfrom deployment to training including working with business stakeholders identifying best use of design and technologies.

Strong communication skillsand the ability to communicate technical concepts to non-technical audiences and work with a variety of internal stakeholders

Ability to be self-motivatedand work collaboratively with different divisions of the organization

Analytics, problem solving and critical thinking

Experience with Jira, data, LMS or other business systems

Background in thedesign and development of programs,creating frameworks, tools and resources on global capabilities including brand compliance, demand and stakeholder management

Advanced Microsoft Excel, Word, PowerPoint and Visio

Previousexperience within the Education Market

Experience working in an international team and multiple timezones

Personal Qualities:

  • Communication- You have developed interpersonal skills and use these to influence outcomes with persuasiveness and candour. You appreciate the diversity of stakeholder interactions and adapt your style and approach accordingly.
  • Interpersonal and relationship-building skills– You will bring with you a network of relationships, and a track record of excellent internal stakeholder management at all levels, seen as a trusted advisor to team leadership.
  • Global Perspective and Learning Agility– You take a systematic, structured view of situations, while staying focused on the big picture.You have significant experience operating in a global environment and are able to demonstrate cultural agility.
  • Deliver Results– You have a track record of achievement, accountability and translating complex strategies into actionable plans.
  • Time Management -Excellent organizational skills, coupled with the proven ability to set priorities, manage deadlines, and make data-driven decisions.
  • Judgement and problem-solving skills– You demonstrate sound judgement in assessing business risks and make decisions that balance a variety of factors whilst always maintaining the integrity of the core values and business strategy.

Location : London

Salary : Competitive

Opening date: 17th April 2019

Closing date : 17th May 2019

Primary Location: GB-GB-London

Job: Marketing

Organization: Global Corporate Affairs & Marketing

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Apr 17, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1816562

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.