Manager Platform Management, Oracle HCM and OBIA
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Reporting to the Director of Performance and Decisions, responsible for the technical delivery and maintenance of The Enabling Programme (TEP) OBIA/OBIEE Data Warehouse. This role is responsible for supporting the enterprise wide global Oracle reporting system for HCM and FPSC Oracle applications in conjunction with Cognizant application management support (AMS) team. This role also has a dotted reporting line in to the Director of HR Solutions.
The role will monitor ServiceNow tickets and project based activities undertaken by our AMS teams to ensure SLA’s are adhered to, and that project work is managed to timetable and that issues are raised and escalated appropriately.
The post holder will also use their deep technical knowledge of the applications and processes to ensure quality solution design, and delivery.
Primary Location: US-NC-Raleigh
Organization: Technology & Operations
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Apr 5, 2018
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 1804776
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.