Multimedia Production Analyst (World Languages list)
The Digital Producer will manage the oversight and maintenance of World Languages online courses and etexts as Pearson transitions from a publishing organization to a digital courseware solutions provider. This position is responsible for:
The Digital Producer is responsible for completing projects according to defined guidelines, budgets, schedules, and quality standards.The Producer is expected to make recommendations and suggest improvements to process in each of these areas. The Producer is accountable for final integration quality assurance and works closely with Courseware Quality Assurance to track, resolve, and escalate issues.
The successful candidate will possess solid project management skills and an understanding of course production, development, and site architecture; experience in World Language as a discipline preferred. He/she will be responsible for establishing/implementing processes to organize and coordinate the efficient completion of projects and tasks. These projects and tasks will cover different product models and delivery platforms within World Languages.
Planning:Works with team, including Ohlinger Publishing Services, to ensure established use of project management tools such as Smartsheets, RACIs, and workflows, maintaining best practicesand ensuring that specifications meet discipline-wide standards.
Schedule:Establishes detailed schedules for courseware remediation; monitors and controls schedule dependencies for applicable components.
Resources:Identifies, contracts, and manages external resourcesfor quality compliance, schedule, and budget. Provides feedback on performance.
Budget:Communicates budget requirements to all parties, maintains overview of budget as products progress through production.
Risk Identification and Mitigation:Identifies risks to course production and escalates so proper mitigation can happen in a timely manner.
Problem solving:Collaborates with decision makers and stakeholders to actively resolve conflicts. Establishes standards and procedures for project reporting and documentation; issues status reports as needed; alerts stakeholders to potential issues on schedule, quality, budget, etc. Serves as a technical support resource, reviewing issues as they are escalated, crafting responses, and tracking issues to be resolved in the product. Communicates, investigates, and resolves reported content issues.
Quality:Communicates quality control plan to program team and monitors implementation of plan. Drafts use cases and test plans for QA testing.Directs issue resolution through JIRA as appropriate. Serves as one of several escalation points for customer service and tech support issues related to courseware builds and relevant content.Manages change requests as needed.
Communication:Plans, organizes, participates, and leads periodic meetings to evaluate status, pro-actively problem-solve, and proactively mitigate risks.
Responsibility20% - Plan, scheduling and status monitoring 20% - Issue Resolution 20% - Integration quality assurance 20% - Production tasks 15% - Vendor management 5% - Best Practice Implementation and dependency relationship management
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Primary Location: US-NJ-Hoboken
Other Locations US-MA-Boston
Work Locations: US-NJ-Hoboken-221 River 221 River Street Hoboken 07030
Job: Professional Development
Organization: Global Product
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Feb 14, 2018
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 1802569