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Operations Assistant

Contract Type
Education, Media & Communications
London, GBR
Expiry Date
Operations Assistant Description Our mission is clear: to become one of the UK’s leading universities for in-depth industry engagement. As a pioneering Higher Education Institution (HEI), we’re transforming industry today and tomorr...

Job Description

Operations Assistant


Our mission is clear: to become one of the UK’s leading universities for in-depth industry engagement. As a pioneering Higher Education Institution (HEI), we’re transforming industry today and tomorrow, by designing and delivering education powered by industry experience.

At Pearson College London, industry engagement drives us; it’s not just what we do, it’s who we are. And it is what will take us, and our students, into the future. Every university focuses on “employability” - what sets us apart is the level of industry engagement that we’re able to offer. Industry engagement is at the core of everything that we do; our industry partners deliver workshops for our students, they also design, develop and deliver our courses, offer our students internship opportunities, set them live briefs and attend their end of term showcases.

When you combine higher education and industry, everyone benefits. Especially when there’s a need for graduates to stand out from the crowd in a competitive market.

About the team

This role sits with the Operations Department at Pearson College London. The Operations Department is a varied team responsible for Online Learning, Library Services, IT and Short Course Sales. The Operations team works hard to support our students and our academic colleagues, constantly innovating to ensure we all benefit from the latest technologies and approaches. We’re a student-focused, collaborative and hard-working team working in a fast paced environment. As a growing organisation, we are working in a fast paced environment but one where we nurture talent, share ideas and work collaboratively.

About the role

We are looking for an Operations Assistant who will be responsible for ensuring the smooth running of the office environment on day-to-day basis.

The successful candidate will be a self-starter and will possess exceptional organizational and time management skills, and experience working successfully in a fast-paced environment.


  • Ensuring all areas of the College are clean and tidy at all times;
  • Supervising cleaning staff on the College floors;
  • Setting up rooms for lectures, seminars and events;
  • Reporting issues with Facilities and Operations Manager;
  • Collecting and distributing incoming post;
  • Processing stationery orders for the College;
  • Coordinating room bookings and booking requirements for the room hire at PCL by external partners;
  • Requesting security passes for events;
  • Training additional cleaning staff;
  • Helping with space preparation for open days and taster days;
  • Performing monthly H&S checks on all PCL floors and report findings to Facilities;
  • Liaising with contractors on various issues resolution;
  • Attending monthly H&S meetings;
  • Acting as a Fire warden and First Aider;
  • Helping with internal office moves;
  • Involvement in other Ad-Hoc projects supporting other departments as required.

Why Pearson College London?

We’ve come a long way in a short space of time: We continually innovate and in the past year the College and our students have been nominated for several awards, including the CIM’s Marketing Excellence Awards 2018, the Times Higher Education Awards 2017 for Business School of the Year and Outstanding University Entrepreneurship Award, the HEIST Awards 2017 for Best Marketing Team, Best Prospectus from a Specialist Institution and Best Website. Our Escape Studios undergraduate degrees team received a Collaborative Award for Teaching Excellence (CATE) finalist certificate recognising our collaboration with industry to develop the programmes for the benefit of our students who are now benefiting from the ​innovative ​approach to course development.

Real world ready:We collaborate with industry, thought leaders and experts to anticipate industry needs. We create experiences that develop savvy, work-ready graduates, who are ready for the real-world - today and tomorrow.

Transformative:We’re transforming and disrupting HE and industry. We challenge the status-quo.

Team rules! Students, industry, colleagues, thought-leaders - collaboration, inclusion and transparency are crucial to success.

Engaged and curious:We are constantly engaged and curious about changing industries, and learning by doing.

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Essential Skills and Competencies:

  • Organized;
  • IT literate;
  • Proven ability to meet deadlines;
  • Great interpersonal and communication skills to work with tact and diplomacy with a wide range of people;
  • Calm under pressure;
  • Problem solving;
  • Outstanding customer service.

Essential previous experience and qualifications:

  • Educated to GCSE level or equivalent;
  • At least one year experience working in a similar role.

More great things about working here….

We’re part of Pearson Plc, the world's largest education company. Pearson has over 30,000 staff worldwide and this role is based in their offices in London. Pearson is committed to a world that’s always learning and to its talented team who makes it all possible.

We’ll expect a lot and we know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all so our workplace programs meet the different needs of our diverse teams, and their families too. There is a range of options, too many to list here, but when you join you can expect:

  • a starting holiday of 25 days increasing to 30, with options to flex up or down
  • an annual incentive plan based on company and individual performance
  • generous pension scheme - contributions are double matched by Pearson
  • stock purchase options
  • health plans, and an employee assistance programme for you and your family, to help balance work, family and personal life including flexible working, dental plans, childcare vouchers, cycle to work scheme and season ticket loans.

If we sound like a good match for you, or maybe for a friend, we’d love to receive an application. Find out more about how learning makes us, at

Primary Location: GB-GB-London

Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH

Job: Office Support

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Dec 18, 2018

Job Unposting: Jan 31, 2019

Schedule: Full-time Regular

Req ID: 1816380

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.