Operations Executive

Contract Type
Fixed Term
Expiry Date
The Operations Executive will be responsible for the communication and liaison with all key stakeholders in facilitating and supporting the delivery of an efficient and professional assessment process

Job Description

The Role

Working alongside the existing operations executive to:
Manage all fundamental logistics and operations for the PGAAC team in organising and facilitating club audits.
Support the end to end auditing/quality assurance process, ensuring the operation runs as smoothly as possible for both club and auditing team.
Oversee and manage the facilitation and organisation of the club action plan, submission, and review process.
Maintain a positive, friendly and professional company image as a front line point of contact and liaison.


General Responsibilities

To notify clubs of their Audit visits, with follow up correspondence.
To communicate with clubs to ensure outstanding Action Plans are tracked and completed.
To communicate with the PGAAC team regarding the organisation and submission of Club Action Plans.
To support the PGAAC team with the checking of club documentation for Safe to Operate and Compliance Audits.
Maintain and update the Audit Schedule, liaising with the General Manager and staff.
To support the report process regarding quality assurance and to ensure timelines are met regarding Audit report distribution.
Liaise with the Audit Team to book necessary accommodation and travel to and from club visits and meetings
Support the Finances of the PGAAC budget and staff expenses.
Attend and minute PGAAC meetings.