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Oracle EBS Operations - Senior Engineer

Reference
1804263
Contract Type
Permanent
Sector
Education, Media & Communications
Location
Morrisville, NC, 27560, USA
Expiry Date
30/04/2018
Oracle EBS Operations - Senior Engineer Description At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into l...

Job Description

Oracle EBS Operations - Senior Engineer

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The Enabling Programme (TEP) is a major transformation programme working to integrate finance, HR and supply chain data, processes, policy and systems to support the One Pearson vision built upon Oracle eBusiness and Fusion Cloud.

Looking for a TEP BAU Solution Lead with specialty in End-to-end Finance functions – Record to Report, Supply chain & procure to pay that includes experience troubleshooting production issues in General Ledger, Sub-Ledger Accounting, Accounts Payable, Accounts Receivable & Cash Management.

This person will be the Solution custodian for Oracle Global Production systems and liaison with AMS Partner teams in an onsite-offshore model and also liaison with Pearson Solution & Development streams, for resolving Key Business issues and reporting.

This role will ensure the following Deliverables / Outcomes :

-Quick turn around to Business with Impact analysis for Critical Incidents.

-Design & implement custom Oracle solutions for complex Level 3 issues along with AMS partner (as needed).

-Improve Standard code and reduce Custom code wherever possible.

-Interface with AMS partner and Oracle solution teams on high impacting issues as needed, to accelerate SR resolution times.

-Month close & Peak season support – Provide special focus and coverage to keep business interruptions low & ensure highest level of support to CFO.

-Accountable for delivery of permanent fixes and improve Mean time between failures for core Oracle Finance modules.

-Accelerate closure of EBS ‘connected issues‘ with the external TEP landscape – like Middleware or other Upstream apps like One CRM etc.Interact with other upstream AMS / DBA teams, to arrive at Solution consensus.

-Validate Effort Estimation from AMS partners for minor enhancements.

-Focus and deliver on Continuous Improvements – Automation & Self Service across core Finance business areas including Reporting and performance improvements.

Qualifications

Experience & Functional Expectations:

  • 10 yearsof Oracle Applications Techno-Functional delivery & Consulting experience.10 yearsof Oracle Applications Techno-Functional delivery & Consulting experience.
  • Should have played multiple roles in the Oracle apps space - Developer, Solution Lead and/or Technical Manager covering Implementation and Production support areas.Should have played multiple roles in the Oracle apps space - Developer, Solution Lead and/or Technical Manager covering Implementation and Production support areas.
  • Experience with Finance & Supply chain Industry domain – covering Order Management, Distribution, General Ledger, Sub-Ledger Accounting, Accounts Payable, Accounts Receivable, Cash Management and Treasury.Experience with Finance & Supply chain Industry domain – covering Order Management, Distribution, General Ledger, Sub-Ledger Accounting, Accounts Payable, Accounts Receivable, Cash Management and Treasury.
  • Should have done Client facing roles for 5 years, especially handling tough Business stakeholders.Should have done Client facing roles for 5 years, especially handling tough Business stakeholders.
  • Familiarity with ITSM Release and Change Management Lifecycle.Familiarity with ITSM Release and Change Management Lifecycle.
  • Excellent communication skills and ability to articulate business problem, impact and solution.Excellent communication skills and ability to articulate business problem, impact and solution.
  • Excellent Interpersonal skills with a proven ability to collaborate with cross functional teams on solution designs & demand results from AMS partners (with no direct reporting authority).Excellent Interpersonal skills with a proven ability to collaborate with cross functional teams on solution designs & demand results from AMS partners (with no direct reporting authority).
  • Experience working in Oracle EBS (R12), including Oracle Forms, generating ad-hoc Reports, Scripting & designing PLSQL objects. Use of Excel advanced features is a added plus.Experience working in Oracle EBS (R12), including Oracle Forms, generating ad-hoc Reports, Scripting & designing PLSQL objects. Use of Excel advanced features is a added plus.
  • Handled Complex troubleshooting across Third party systems and EBS through connected Middleware interfaces.Handled Complex troubleshooting across Third party systems and EBS through connected Middleware interfaces.
  • Must be willing to work in a 24X7 Production support set up, that demands quick responses to stakeholders across the Globe.Must be willing to work in a 24X7 Production support set up, that demands quick responses to stakeholders across the Globe.
  • Experience in delivering continuous improvements using DMAIC 6 Sigma techniques is preferable.Experience in delivering continuous improvements using DMAIC 6 Sigma techniques is preferable.
  • Certifications in Core Finance business functions is preferable.Certifications in Core Finance business functions is preferable.

Technical Expectations of the role

AMS Specific Expectations

a. For month close , how can we utilize this expert to flags like reconciliation gaps early-on ?For month close , how can we utilize this expert to flags like reconciliation gaps early-on ?

b. Daily health checks by utilizing Oracle Out of the box reports ? &Daily health checks by utilizing Oracle Out of the box reports ? &

c. Pro-active detection of performance bottlenecks.Pro-active detection of performance bottlenecks.

  • Monitoring workflow errors and retrying when stuck
  • Working with Risk and audit teams to ensure compliance of Pearson policies including SOX
  • Support regular planned outages on communication and sanity testing
  • Ad-hoc duties relating to the functional support of the application(Ex:Log files, output files)
  • CR Backlog grooming in JIRA
  • Should cover not just EBS but also Hyperion, OBIA, Kofax and other systems supported by AMS
  • Should be business's arm to do their Operational config changes to Production. For example to schedule a report concurrent program periodically or to add a LOV value
  • Should be responsible for running adhoc reports/SQL scripts as per business demand
  • Should enforce various moratoriums in Production
  • Should be AMS mouth piece to talk through major functionality changes in Production, to business teams. Example: talk through functionality changes before we roll out a product upgrade
  • Similarly should double up as business mouth piece within AMS
  • Should takeover UAM for Prod and Non Prod environments
  • Should be supporting not just Pre Prod and Prod, but also be config custodian for BAU DEV and TEST instances

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-NC-Morrisville

Work Locations: US-NC-Morrisville-2250 Perimeter Park 2250 Perimeter Park Drive Suite 140 Morrisville 27560

Job: Technology

Organization: Technology & Operations

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Mar 21, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1804263

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.