Principal Business Engagement Officer

Contract Type
Fixed Term
Public Sector
£63,112 per annum
Expiry Date
This is an exciting opportunity at the Greater London Authority to lead engagement with businesses from London’s key sectors to ensure skills training addresses their current and future workforce need, and to ensure they can access talent.

Job Description

The Skills and Employment unit is looking for a new Principal Business Engagement Officer to deliver a programme of business engagement in support of a number of skills and employment programmes, namely the Mayor’s Skills Academies, Skills Bootcamps for Londoners and the new London Union Learn programmes delivering support to business with skills and recruitment needs. 

The post holder will be required to deliver business and strategic partner engagement activities to support the delivery of existing programme objectives, and using industry insight help to inform the strategic direction of the Mayor’s skills programmes.

We are seeking a highly motivated individual to lead on identifying opportunities to engage with business to support the development and performance of our programmes, to maximise the number of Londoners supported by the Mayor’s investment to enter or progress in employment. 

Demonstrable evidence of delivering employer engagement programmes is a must and achieving results will be crucial for this role. We’re looking for a confident communicator who can build relationships with employers, ensure the opportunity of support from our programmes for business is clear and develop advice and guidance for commissioned training providers on their own business engagement efforts.

About the team

The Skills and Employment Unit is responsible for working with external partners to develop skills and employment strategies for London and managing the Adult Skills Budget, UK Shared Prosperity Fund and programmes such as the Mayor’s Skills Academies, Skills Bootcamps for Londoners and Skills Capital investment programmes. 

Principal accountabilities

To establish and maintain effective working relationships across a wide range of local and regional employer and key stakeholder networks to promote engagement and drive job outcomes across the relevant delivery team’s programmes 
To actively manage the end to end customer journey of a portfolio of employers to understand skills requirements and facilitate partnerships with training providers to support the development of industry led training courses
To strengthen local partnerships and linkages between employers, providers, boroughs, industry representative bodies and other key stakeholders and ensure connectivity with other initiatives to facilitate cross referrals
To work closely with employers and industry representative bodies and build up data and intelligence to better understand the skills requirements across key sectors in London
To expand the GLA’s business relationships, in particular in priority sectors of London’s economy through active engagement and collaborative projects.
To communicate relevant and up to date industry insights to inform the current and future strategic and operational delivery of the skills and employment unit’s programmes
Lead the development and organisation of high profile stakeholder events to secure successful outcomes
To analyse relevant industry data and intelligence and provide recommendations to inform the development, delivery and sustainability of the Employer-focussed programmes 
To engage with officers across the GLA and GLA Group to ensure a joined-up approach to delivering skills and employment programmes across London.
To liaise with the GLA’s Press team to demonstrate the impact of the employer focussed programmes on local businesses, Londoners and the economy through pan-London and local PR coverage. 
To represent the GLA, skills and employment programmes at relevant internal and external meetings. 
To realise the benefits of London’s diversity by promoting and enabling equality of opportunity, and promote the diverse needs and aspirations of London’s communities among businesses and stakeholders.

Person specification

Technical requirements/experience/qualifications

Experience of working with, or alongside, the private and public sectors and a good understanding of the differences in their perspectives and values.
Highly developed interpersonal skills, including an ability to build and manage 
influential and effective relationships with a diverse range of senior stakeholders to deliver successful outcomes.
A strong understanding of UK skills and business policy 
A good understanding of industry intelligence and evidence of using strategic insights to drive delivery of high profile, public facing or corporate projects.
Experience of delivering communications and events activities for diverse range of audiences, including businesses

Behavioural competencies

Building and Managing Relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals

Level 3 indicators of effective performance:

Actively engages partners and encourages others to build relationships that support GLA objectives
Understands and recognises the contributions that staff at all levels make to delivering priorities
Proactively manages partner relationships, preventing or resolving any conflict
Adapts style to work effectively with partners, building consensus, trust and respect
Delivers objectives by bringing together diverse stakeholders to work effectively in partnership

Stakeholder Focus
…is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations.

Level 3 indicators of effective performance

Understands diverse stakeholder needs and tailors team deliverables accordingly
Is a role model to others, encouraging them to think of Londoners first
Manages stakeholder expectations, so they are high but realistic
Removes barriers to understanding the needs of diverse stakeholders, including hard to reach groups
Focuses own and team’s efforts on delivering a quality and committed service

Planning and Organising
… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.

Level 3 indicators of effective performance:

Monitors allocation of resources, anticipating changing requirements that may impact work delivery
Ensures evaluation processes are in place to measure project benefits
Gains buy-in and commitment to project delivery from diverse stakeholders
Implements quality measures to ensure directorate output is of a high standard
Translates political vision into action plans and deliverables

Organisational Awareness
… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.

Level 3 indicators of effective performance:

Uses understanding of differences between the GLA and its partners to improve working relationships
Helps others understand the GLA and the complex environment in which it operates
Translates changing political agendas into tangible actions
Considers the diverse needs of Londoners in formulating GLA objectives
Helps others understand how the media and external perceptions of the GLA influence work

Communicating and Influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

Level 3 indicators of effective performance:

Encourages and supports teams in engaging in transparent and inclusive communication
Influences others and gains buy-in using compelling, well thought through arguments
Negotiates effectively to deliver GLA priorities
Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement
Advocates positively for the GLA both within and outside the organisation

This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL) 

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

Application Process & Additional Information

Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role.

If you would like to apply for the role you will need to submit the following:

Up to date CV 
Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘Additional Documents’ section of the form, ensuring you address the technical requirements and competencies in your Personal Statement.

Applications submitted without a Personal Statement will not be considered.

London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. 

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

On this recruitment campaign, as part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.

Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Application closing date: 23rd June 2024 at 23:59