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Product Manager, New Products and HE Market Soluti

Contract Type
Education, Media & Communications
London, GBR
Expiry Date
Product Manager, New Products and HE Market Solutions Description We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by servic...

Job Description

Product Manager, New Products and HE Market Solutions


We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

We seek a Product Manager, New Products & Market Solutions , to join our Higher Education Courseware Product Management team, dedicated to creating innovative and research-based products that capitalize on market opportunities, meet customer needs and deliver better learning outcomes and experiences.

The Product Manager, New Products & Market Solutions role will take a lead on accelerating growth for our key digital product models - including Revel, Mylab, Mastering and eBooks - across our Higher Education market portfolios, working closely with UK and US product and go-to-market colleagues and customers to achieve product : market fit , develop markets and inform product-model roadmaps for the UK market. This is a very mission-focused role, harnessing deep digital-courseware product knowledge, customer-engagement, research, piloting and market-development efforts to drive adoption and usage of the next generation of digital learning experiences in higher education.

The role reports to the Director, Product Management UK HE & Professional, and will collaborate with teams in the UK and North America.

Deep insight and relevant customer-facing experience in both HE markets and digital courseware products are foundational to success in this role, alongside strong skills in understanding customers, testing product and feature propositions and using insights to improve learning experiences. Thriving in an evolving environment, driving innovation and continuous improvement for better experiences will be important in a role that is at the heart of the digital transformation of our portfolio. The role will benefit from hands-on experience of digital courseware products.

Key Responsibilities

  • Work closely with HE customers to test product experiences, generate evidence, inform roadmaps and accelerate market uptake for digital courseware product models.
  • Work closely with North American colleagues to support UK-market development of US-originated courseware product models, in particular Mastering, MyLab and Revel product models, and act as a bridge between US and UK teams on platform and product requirements, roadmaps and releases.
  • Work with colleagues in UK sales and marketing teams to support the identification, assessment and prioritization of market opportunities & customer pain points for new digital product models in Higher Education.
  • Design robust experiments with HE customers to hone product model, product experience and product pricing strategies.
  • Contribute to the creation of new products and capabilities (using the product lifecycle methodology).
  • Collaborate closely on projects with colleagues from the Content, Experience Design, Production, Efficacy & Learning Research, and Product Platform teams to create product experiences that improve outcomes for learners and drive business value for Pearson.
  • Be jointly accountable for the execution of customer experience of key digital product models, including good fidelity of implementation in the classroom/ institution.
  • Use research, digital experience and analytics to inform HE product strategy and identify which customers to target/key jobs to be done.
  • Drive continuous improvement once digital product models have been launched, to optimize customer experience, adapt to specific UK and international market segment requirements, respond to competitor actions and improve learner, and commercial outcomes.
  • Support achievement of sales and usage targets for your product models
  • Act as an engaging and effective ambassador for Pearson digital products, generating excitement and enthusiasm internally and externally.
  • Understand competitor digital courseware products, from both US and UK providers, and key drivers of share in the relevant markets.
  • Be part of a culture that promotes partnership, teamwork and innovation

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Key Requirements and Attributes

  • Degree (or equivalent preferred), but most importantly a demonstrable ability to learn fast and think critically.
  • Curiosity, empathy and an ability to engage constructively with customers and learners, to discover their needs,
  • Good understanding of Higher Education and learning from a customer viewpoint: ability to translate the winning product management strategies into actionable plans and products that drive value for customers and learners.
  • Strong insight into HE digital courseware product models and platforms, from both US and UK providers.
  • Great insight into the needs of different markets, and in particular the opportunities and challenges arising from differences between US and UK markets, and the capability to build execution around product strategies that serve multiple markets at once.
  • Deep comprehension of the digital courseware world and ability to translate this into product realisation and ways of working.
  • High competence to balance strategic thinking with a focus on operational delivery.
  • Able to maintain a ruthless prioritisation to inform and drive the delivery of product roadmaps.


Analytical Skill and Learning Agility – You take a systematic, structured view of situations, while staying focused on the execution and delivery. You have the capacity to be open to new ideas and comfortable exploring areas where there is ambiguity.

Innovation – Generating innovative solutions in work situations; out of the box approaches; trying different and novel ways to deal with challenges and focusing on opportunities to aid achievement of product delivery are reflected in your ways of working.

Accountability and Ownership – You take ownership and accountability for targets and drive achievement through effective leadership, determination and motivation to succeed. You demonstrate sound judgement in assessing business risks and make decisions that balance a variety of factors taking into consideration set goals. You solve problems by using expertise to evaluate multiple sources of information, and creating innovative solutions to problems. You seek information from internal and external sources, prioritizing and analyzing potential solutions in complex or new situations.

Building Partnerships – You identify opportunities and take action to build strategic relationships between your area and other teams, departments and organizations to help achieve business goals. You develop relationships with senior leaders across the organization, customers and suppliers.

Communication and Collaboration – You are able to clearly convey information and ideas through a variety of media to individuals and groups in a manner that engages the audience and helps them to understand as well as retain the message. You communicate points of view in a compelling way and with expertise, have great collaboration skills and are able to work effectively across teams regardless of reporting lines.

Deliver Results – You have a track record transforming strategy into executable action plans and also a great track record of successful achievement against set execution .

Time Management & Organisation – You possess excellent organizational and time management skills, coupled with the proven ability to set priorities, manage deadlines as well as manage resources effectively and make data-driven decisions.

Global Perspective – You have experience operating in a global environment and are able to demonstrate international cultural agility.

Primary Location: GB-GB-London

Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL

Job: Product Management

Organization: Global Product

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jun 3, 2020

Job Unposting: Jul 3, 2020

Schedule: Full-time Regular

Req ID: 2005860

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.