The Big Lottery Fund is the largest community funder in the UK. We believe strong, vibrant communities are built and renewed by the people living in them. As a funder, we ask people what matters to them and focus on the skills and energy they bring to strengthen their communities. We give money raised by National Lottery players back to the communities they live in. Last year, we distributed more than £650 million to over 12,000 projects, supporting health, educational, environmental and charitable activities.
We believe people should be in the lead in improving their lives and communities. Our approach will focus on the skills, asset and energy that people can draw upon and the potential in their ideas.
We are now launching changes across the organisation to help us serve people and communities more effectively. We aim to work with people flexibly and on their terms; working closer to communities; improving the ways we engage with communities digitally; and building new partnerships with other funders, charities and individuals. We are responding to what we have heard from people and charities by simplifying and improving the funding and support that we offer.
A major focus for us here is continuing to offer a better experience in terms of our small grants offer, National Lottery Awards for All, which offers awards from £300 - £10,000k. Each year through National Lottery Awards for All we make almost 10,000 grants which reach most communities across the UK.
We are now looking for an individual who is passionate about making a difference through our funding, with empathy for the communities we serve to join our team as our Product Owner (National Lottery Awards for All) to help us to continuously improve and innovate this funding product across the UK.
Our mix of skills and ways of working have recently been substantially influenced by the Government Digital Service’s Service Design Manual, and by user-centred working practices seen across the world. We are big fans of working in the open, where possible, and you can see some of our current digital work on our public GitHub repository at https://github.com/biglotteryfund/blf-alpha .
You can also find more info about National Lottery Awards for all here: https://www.biglotteryfund.org.uk/funding/under10k
About the role
The Big Lottery Fund historically had a large number of different grant-making programmes with many names, and many different application forms and internal processes to handle those programmes. We refer to these grant-making programmes as ‘funding products’. Each funding product is a mixture of grant-making policies, working practices, marketing materials, design assets and technology, all of which need to come together to allow the Fund to make grants in a way that’s great for our applicants, and compliant with our obligations as a public body.
We have taken a strategic decision to consolidate down to just three core funding products, which may then have a few variants each (think of Coca Cola as a core product, and then Diet Coke, Coke Zero & others as related variants). Each of these three core funding products can only be a success if they have a clear product owner, which is why this recruitment process is taking place.
These roles are fundamentally about enabling us to become a more responsive funder and ensuring that one or more of our core funding products therefore meets our users’ needs. In order to do this our funding products must be accessible, easy to engage with and the overall level of customer service must be excellent from end-to-end.
You will bring a variety of skills that, when combined, enable you to develop and ultimately own the vision for at least one key funding product. Each project you work with will involve you coordinating and collaborating with colleagues with skills that vary from UX research and design, through to grant-making, legal and finance. A great user experience could be ruined by a poor policy choice, and so we are looking for candidates capable of thinking clearly about the whole product, not just one aspect of it.
You’ll need experience in:
You will need to have product design skills, including:
You will need to have leadership and management skills, including:
You will need to have relationship-building skills, including:
Qualities and characteristics
How to Apply
To apply online and for further details about our application process, the Fund’s work, and our range of excellent benefits, please visit www.biglotteryfund.org.uk/jobs
Closing date: Monday, 6 June 2018 (11.59 pm)
Interview date: week commencing 18 June 2018 in London
Interview via Skype will be considered for candidates where travelling poses a problem.
For an informal conversation about the role, please email Laura Brandy – email@example.com who will arrange a call with Gemma Bull - Director of Development, or Tom Steinberg – Digital Transformation Lead.