Fixed Term (18 Months)
£53,000 - £55,500
Would you like to use your experience in project management and customer service transformation to develop and deliver major changes to our Grants system?
A major part of supporting people affected by cancer is through our financial support offer and an integral part of this is the Macmillan Grants which are provided to people in financial difficulty.
In this pivotal role, you will provide leadership and operational management to ensure that the Grants service meets its performance objectives and delivers a quality service for people affected by cancer. You will manage talent by leading and inspiring individuals and ensuring we have effective succession planning in place to prepare for the future needs of the service.
You will scope and lead the service transformation project through concept development, piloting, implementation, and monitoring; ensuring key stakeholders across the organisation are involved and informed.
You will be an experienced Programme/Project Manager who has experience of leading on the operational management and development of customer focussed services. You have experience of delivering major change projects within complex organisations and of proposing and implementing innovative solutions that deliver real value to customers.
You have the ability to develop productive and collaborative relationships across a large organisation as well as build and maintain high performing teams.
What can we offer you?
In return for your commitment to our team, we commit to actively developing you and offer excellent benefits including private medical insurance, a 34.5hour week (with early finish on Fridays), life assurance, pension, childcare vouchers, generous annual leave, and interest free loans for season tickets.