Qualifications Database Manager - 11 months FTC
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
We have a fantastic opportunity to join our Qualification Database Management team as a Qualification Database Manager, based in our offices in central London. The Qualification Database Management team sits within the Business Improvement and Regulation division of Pearson Education and has a vital role in the creation and configuration of Pearson UK's qualification data on our bespoke internal databases.
Reporting to the Head of Qualification Database Management, the Qualifications Database Manager is responsible for supporting the team’s day to day work across a wide range of activities. This includes managing the set up of all externally assessed vocational qualifications; the ongoing maintenance of paper-based exam series setup for BTEC qualifications; creating qualification records to facilitate the exceptional award process; creating and peer-reviewing set up requests for myBTEC qualifications, alongside a variety of other tasks.
Set up externally assessed vocational qualifications
Leading on the timely and accurate setup of the qualification, unit and assessment data for externally assessed vocational qualifications on Pearson’s bespoke qualification databases.
Availability of vocational external assessments
Managing the creation and maintenance for all paper-based series as well as maintaining the onscreen test version availability for the BTEC and Functional Skills qualifications on the PQS1.5 system.
Creation and peer-review of vocational qualifications
Working with colleagues within the team to ensure the timely and accurate set up on a range of new vocational qualifications on the IQS and QMA systems; acting as either the initial keyer, or as the peer reviewer.
Tracking work progress and quality of work
Maintaining accurate records of progress being made when creating qualifications, units and assessments across the range of bespoke Pearson qualification databases, including assisting in the quality assurance of maintaining the tracking process for the qualification database submissions.
Support exceptional award process
Leading on the creation of all exceptional awards on both IQS and QMA within the team.
Qualification creation for myBTEC
Working collaboratively with the Senior Qualifications Database Manager to plan for and create all new BTEC qualifications that will be available via the myBTEC platform.
Respond to customer queries
Responding to customer queries and requests for work via a range of channels, such as emails, CRMs or via spreadsheets, prioritising requests as they arise as well as championing the use of the CRM platform.
Continuously monitoring and reviewing processes, ensuring that they are working as effectively as possible. This will include working with customers and the team to highlight areas where working practices can be improved to meet the needs of the business.
identifying and reporting any likely sources of delay or conflict of priorities to the Head of Qualifications Database Management as well as maintaining excellent relations with the IT teams to issue or new requirements are identified and followed through to resolution.
Provide support to the rest of the Qualification Database Management team by sharing workload in busy periods
Provide support to other divisional teams and staff as required.
Key Customers & Stakeholders
Qualification Database Management team
Head of Qualification Database Management (line manager)
Senior Qualification Database Manager
Vocational Qualifications Assessment team
Content Production Team
Customer Operations team
Sometimes working to tight deadlines with minimal supervision and to a high standard.
Professional, customer focused services and effective representation of the Qualifications Database Management.
Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.
We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.
The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Attention to detail in all aspects of the work
Delivering goals in a changing environment
Providing a customer focused service
Working with others to achieve goals
Taking a creative and innovative approach to work
Maximising the performance and potential of self and others
Skills, Abilities and Knowledge
Processing data from a variety of source and inputting it into databases
Excellent time management skills
Working in a regulated environment
Working in the education sector
Proficiency in Excel and Google sheets
Proficiency in Microsoft Office and Google applications
Personal Style and Behaviour:
A proven communicator and team worker with the ability to get things done. Adopts a pro-active working style, constantly alert for opportunities for improvement. Someone hard working and highly motivated with excellent interpersonal skills and the ability to persuade and influence others, sometimes at a high level within the organisation, in order to achieve results on time and to a high quality.
This role is a FTC until 31st August 2020.
The role is located at our offices at 80 Strand, near to the Tube
Salary for the role is circa £29,000 depending on experience
Here at Pearson we also offer a great packageand a fantastic range of benefits that you would expect to receive in a global organisation. Including25 Days annual leave, this increases by 1 day each year up to 30 days with the option to buy and sell up to 5 days per year on top of this. A fantastic Pension plan, private medical insurance. Pearsons other benefits also include private dental care, season ticket loan, eye tests, cycle to work scheme, volunteering days, discounted products and services from leading companies and much more.
Primary Location: GB-GB-London
Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL
Job: General Business Operations
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Sep 9, 2019
Job Unposting: Sep 24, 2019
Schedule: Full-time Regular
Req ID: 1911954
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.