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Sales Officer

Contract Type
Education, Media & Communications
London, GBR
Expiry Date
Sales Officer Description Our mission is clear: to become one of the UK’s leading universities for in-depth industry engagement. As a pioneering Higher Education Institution (HEI), we’re transforming industry today and tomorrow, by ...

Job Description

Sales Officer


Our mission is clear: to become one of the UK’s leading universities for in-depth industry engagement. As a pioneering Higher Education Institution (HEI), we’re transforming industry today and tomorrow, by designing and delivering education powered by industry experience.

At Pearson College London, industry engagement drives us; it’s not just what we do, it’s who we are. And it is what will take us, and our students, into the future. Every university focuses on “employability” - what sets us apart is the level of industry engagement that we’re able to offer. Industry engagement is at the core of everything that we do; our industry partners deliver workshops for our students, they also design, develop and deliver our courses, offer our students internship opportunities, set them live briefs and attend their end of term showcases.

When you combine higher education and industry, everyone benefits. Especially when there’s a need for graduates to stand out from the crowd in a competitive market.

External Relations: About the team

This role sits within the External Relations Department at Pearson College London. Behind the scenes of the College, the Marketing, Recruitment and Communications Teams work hard to build our brand and engage with customers and stakeholders. We’re a driven, creative, supportive and fun group of people. We work across the marketing mix to produce materials, events, content and campaigns to engage with our target audiences. We’re data driven and put our customers at heart of our work. As a growing organisation, we work in a fast-paced environment but one where we nurture talent, share ideas and work collaboratively. Company fit is important to us and we’re looking for candidates that are imaginative, brave and keen to learn.

About the role

We are seeking a Sales Officer to rigorously manage the sales pipeline for the short courses and postgraduate courses in VFX, Animation, Game Art and Motion Graphics at Escape Studios. This includes pre-sales activity, open day and taster day presentations and contacting potential students by phone or in person to achieve sales targets.

Key responsibilities

  • Listen to customer requirements and present, promote and sell courses using solid arguments.
  • Establish, develop and maintain positive relationships with prospective students.
  • Reach out to customer leads through calls and emails.
  • Meticulously follow up with all enquiries, recording all activity appropriately within the CRM system.
  • Achieve agreed upon sales targets and outcomes.
  • Support other members of the Sales team to achieve the overarching team revenue target.
  • Actively participate in pipeline review meetings, detailing progress with individual leads and reporting on any barriers to entry.
  • Support open days and taster days with some evening and weekend working required.
  • Conduct one to one meetings with prospective students.
  • Challenge any objections with a view to getting the customer to buy.
  • Maintain recruitment related documentation and processes.
  • Respond to incoming email, phone enquiries and direct chat messages in a timely manner.
  • Liaise with other departments to process postgraduate applications and offers.
  • Engage in outreach activity engaging universities and industry as appropriate (ie fairs, presentations, workshops, tasters, festivals, events).
  • Gather market and customer information to feed back to Marketing.
  • Proactively build knowledge of the Creative Industries.


Essential Competencies:

  • Strong numeracy skills
  • Excellent planning and organisational skills to manage an individual sales pipelines
  • Clear interpersonal and communication skills in order to work with tact and diplomacy with a wide range of people.
  • Naturally methodical, with a keen eye for detail.
  • Proven ability to meet tight deadlines.
  • Good working knowledge of Excel, Word and PowerPoint.
  • CRM/Database experience

Desirable Competencies:

  • A desire to work in a target driven, sales environment
  • An understanding of the pipelines for VFX, Animation, Games and Motion Graphics.

Essential Previous Experience:

  • Experience in phone sales, email communications and in person sales conversation

Desirable Previous Experience:

  • Experience working in a VFX, animation, motion graphics or games environment

Primary Location: GB-GB-London

Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH

Job: Sales

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 30, 2018

Job Unposting: Aug 24, 2018

Schedule: Full-time Regular

Req ID: 1810454

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled