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Senior Administrator - Birmingham

St Andrew's Healthcare
Contract Type
Expiry Date
23/10/2018 11:54:00
Administrator Location: Birmingham IPUSalary: £19,209 - £24,039 depending on experienceCareer level- Primary Contributor ( Band

Job Description

Location: Birmingham IPU
Salary: £19,209 - £24,039 depending on experience
Career level- Primary Contributor ( Band 4)
Hours:  Full time, 37.5 hours per week

Take the next step in your administration career by joining our team in Birmingham to help us deliver world-class care at our purpose-built service, where we care for working age men and women with mental illness in a range of medium, low-secure, and pre-discharge units. This is an exciting time to join the team. Rated as a good provider by the CQC, the hospital is striving to achieve an outstanding rating, reflecting the specialism, expertise, and standards of care we provide

Working at St Andrew’s Healthcare

We are the UK’s largest independent provider of NHS services, a unique mental health charity aspiring to deliver truly world-class care. Our focus is transforming lives through ground-breaking treatment and rehabilitation, with surpluses re-invested in our outstanding facilities. You will find a welcoming, inclusive culture here, inspired by the shared values of our teams. Everyone has their part to play in the amazing work we do – you will have every opportunity to get what you want from your career.

Your role with us

In line with our Care Programme Approach (CPA) Policy and service level agreements (SLA), you will be responsible for co-ordinating the cycle of activities to ensure that meetings run smoothly. This includes scheduling meetings, inviting attendees, collating and circulating reports. You will be the key contact for our ward staff, multi-disciplinary teams and external professionals, and will be working independently and proactively to maintain compliance with policy and SLA.
You will also be responsible for providing support to our Mental Health Law Caseworkers by providing a clerking service to Mental Health Act Managers and Tribunal Hearings.
As an enthusiastic and positive individual, your professionalism and excellent communication skills will inspire others to support consistency in the co-ordination of CPA meetings. You will be creating a positive culture, which will ultimately help to ensure our patients, and multi-disciplinary teams are provided with a consistent service.

Your profile

You will be a confident communicator and a proactive member of our administration team, willing to support other team members when needed. You will have significant administration experience and be proficient in the use of MS Office (Outlook, Word, and Excel). You will be able to work to a high degree of accuracy and be committed to providing excellent customer service, while juggling conflicting demands.


We offer an excellent benefits package including:
  • Pension
  • 27 days annual leave plus Bank Holidays.
  • Life cover
  • Car lease scheme
  • Cycle to work scheme
  • Healthcare cash plan
  • Free parking
  • Paid DBS application
  • Access to free vocational qualifications.

Closing date: Monday 22nd October 2018