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Senior Casework Advisor

Contract Type
Public Sector
London, Bristol,
£34,971 + London Weighting £3,258
Expiry Date
As a Senior Casework Advisor, you will be an integral part of a busy HR complex casework team, working closely with the rest of the team.

Job Description

Key Responsibilities: 

  • Provide HR advice and guidance to line managers on a wide range of complex people issues, including absence management, long term sick cases and performance management, as well as resolving workplace disputes/grievances, and managing Employment Tribunal claims. 
  • Maintaining case logs, ensuring the quality, secure handling and dissemination of data/information, maintaining confidentiality, sensitivity and a duty of care in line with NCA policy. 
  • Production of regular Management Information and discussion/implementation of Lessons Learned meetings/processes. 
  • Drafting reports and/or briefings on various casework issues to senior managers. 
  • Line manage /coach casework advisor(s) where appropriate. 
  • This is a part-time role where we will need the successful candidate to work a minimum of 21 hours per week. There is a maximum weekly limit of 25 hours a week.