Senior Customer Service Representative
At Pearson , we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.
We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Come check us out. What big idea will you help us launch?
Pearson is constantly looking to add to our AMAZING team! We have an exciting opportunity for a highly organized, detail-motivated, and resourceful Senior Customer Service Representative based in Chandler, AZ. As a customer driven professional you will actively engage with internal and external customers to support and meet their business needs.
The ideal candidate will serve as a resource for our customers' inquiries, questions, and various order needs, ensuring customer satisfaction is met for all aspects of the customer relationship. You will deliver services and information to customers in a professional, accurate and timely manner via a variety of communication channels while utilizing multiple computer applications.
Here is what you will get to do, and the impact you will have:
Pearson fuels the growing demand for effective education and high-quality information in the global knowledge economy, and share a common goal: to help people get on in their lives through education. For more information, visit www.pearson.com.
Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Primary Location: US-AZ-Chandler
Work Locations: US-AZ-Chandler-3075 West Ray 3075 W Ray Rd Park at San Tan Chandler 85226
Job: Customer Service
Organization: North America
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Feb 14, 2018
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 1719792