Register  |  Log In  |  Contact Us

Senior Qualification Development Manager - BTEC &

Reference
1810647
Contract Type
Permanent
Sector
Education, Media & Communications
Location
GBR
Expiry Date
29/09/2018
Senior Qualification Development Manager - BTEC & Apprenticeships Description About Pearson At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lec...

Job Description

Senior Qualification Development Manager - BTEC & Apprenticeships

Description

About Pearson

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Job Purpose:

This role is primarily responsible for:

  • managing people to generate strong evidence bases for the design and development of qualifications and assessments that are aligned with our business and sector strategies
  • managing people to design and develop qualifications and assessments that are attractive to learners and customers, meet stakeholder needs and are compliant with the requirements of governments, regulators, clients and Pearson quality policies and procedures
  • managing people to ensure smooth implementation of new qualifications and ongoing running through the lifecycle
  • attracting, recruiting, developing and retaining the best people to work at Pearson and facilitate strong relationships within the Product department and between the Product department and other teams (e.g. virtual sector, development and bid teams)

In addition, it is responsible for supporting the Head of Product with research, design, implementation and ongoing customer experience of significant portfolios and suites.

Main responsibilities:

  1. Insight and market shaping
  • Support Head of Product to generate a strong evidence base for strategy and product development for significant or high-stakes portfolios, suites or opportunities
  • Ensure Sector Managers and Product Developers are aligned in the way in which they generate and interpret the evidence base for new qualification and assessment developments (via learner, customer, stakeholder, labour market and competitor research)
  • Develop and maintain insight into best practice (teaching and learning, assessment and the link between them)
  • Represent Pearson in meetings with stakeholders as part of the development process, e.g. governments, regulators

2. Product strategy and financial management

  • Lead team to develop strategies for designing and developing qualifications and assessments that are both attractive to learners and customers and compliant with the requirements of governments and regulators.
  • Contribute to portfolio, suite and sector strategy development
  • Contribute to the financial and strategic business planning process
  • Manage opex and capex budgets

3. Product design and development

For significant or high-stakes portfolios, suites or opportunities support Head Of Product to:

  • disseminate design principles, guidance and templates
  • interpret how client, government and regulatory requirements should be implemented
  • quality assure qualifications and assessments developed ahead of Head of Product approval to ensure they meet learner, customer and stakeholder needs, and are compliant with regulatory, government and client requirements and Pearson quality policies and procedures
  • provide regular management information detailing risks and issues with appropriate mitigations that ensure delivery to time, budget and quality

Lead teams to:

  • design and develop winning qualifications and assessments that meet learner, customer and stakeholder needs, and are compliant with regulatory, government and client requirements and Pearson quality policies and procedures
  • translate suite- or portfolio-level principles into winning proposals and qualification and assessment designs and client solutions
  • lead and deliver their team’s allocated qualification development and/or tender process (design, development, internal approval, accreditation and government approval) to time, budget and quality
  • provide regular management information detailing risks and issues with appropriate mitigations that ensure delivery to time, budget and quality
  • recruit, brief, train and performance manage writers in a strategic way to deliver winning qualifications and assessments to time, budget and quality
  • manage the updating and maintenance of specifications and sample assessment materials through the lifecycle for the portfolio of qualifications allocated

4. Implementation, customer experience and campaigns

For significant portfolios, suites or opportunities,support Head of Product to ensure the smooth implementation and ongoing running through the lifecycle by:

  • communicating to internal teams the strategy, proposition, features and benefits
  • maintaining up-to-date and accurate information in support of customer-facing teams
  • briefing customer-facing teams re any amendments through the cycle clearly and simply
  • managing and responding to customer complaints
  • monitoring customer experience of our product support and identifying ways to improve it

Lead teams to collaborate with others to:

  • ensure effective set up and implementation of new qualifications
  • ensure a positive customer and learner experience in delivery through the lifecycle
  • ensure the clarity, consistency and technical accuracy of product support through the lifecycle for the portfolio of qualifications allocated
  • identify opportunities to improve our product support and the customer and learner experience

5. Leadership and management

  • Attract, recruit, develop and retain the best people to work at Pearson.
  • Facilitate strong relationships within the Product department and between the Product department and other teams (e.g. virtual sector, development and bid teams)
  • Develop staff resource plans to meet the requirements of our business strategy
  • Champion a ‘learner and customer first’ culture across Pearson, ensuring there is good understanding of what is important to learners and customers and that all decisions are made with reference to their needs
  • Lead on departmental initiatives to deliver better service to our customers and learners, and influence major stakeholders

Qualifications

Qualifications and experience:

Essential

  • Qualified to degree level or equivalent
  • Experience and understanding of the UK and/or international education and qualifications market and environment
  • Experience of working in different regulated and/or government-policy driven environments
  • Experience and knowledge of assessment techniques and principles
  • Experience of working on the development and/or operation of qualifications
  • Experience of developing and implementing winning and customer-focused strategies
  • Experience of leading and managing high-performing teams including virtual teams
  • Experience of working effectively in a matrix organisation and virtual teams
  • Experience of managing budgets
  • Project management experience

Desirable

  • Teaching experience
  • Industry experience in a significant sector
  • Experience of developing customised qualification and assessment solutions for tenders

Skills and competencies

Essential

  • Organisationally agile
  • Influences without authority
  • Ability to motivate, lead and empower others
  • Prioritises and makes effective decisions
  • Commercial acumen
  • Customer empathy
  • Creative and lateral thinker
  • Strategic thinker
  • Strong communicator with good interpersonal skills
  • Collaboration skills
  • Outcomes-oriented
  • Digitally able and focused
#LI-KT1

Primary Location: United Kingdom

Job: Product Management

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Sep 12, 2018

Job Unposting: Sep 30, 2018

Schedule: Full-time Regular

Req ID: 1810647

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.