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Senior/Product Manager (Publisher), Primary Englis

Reference
1913842
Contract Type
Permanent
Sector
Education, Media & Communications
Location
Oxford, GBR
Expiry Date
17/11/2019
Senior/Product Manager (Publisher), Primary English and Extended Curriculum (Humanities, Science) Description About the Team The Primary English and Extended Curriculum team is a dedicated, fun, supportive and knowledgeable group...

Job Description

Senior/Product Manager (Publisher), Primary English and Extended Curriculum (Humanities, Science)

Description

About the Team

The Primary English and Extended Curriculum team is a dedicated, fun, supportive and knowledgeable group of people who work creatively to produce a range of print and digital resources for Primary-age children and their teachers. The resources created by the team cover all learner needs, from mainstream programmes to intervention, and cover the full cycle of planning, teaching, and assessment. It’s a matrix team where people from multiple areas work together to create resources which really work in classrooms. In your team you’ll work with fellow product managers, editors/content specialists, content delivery managers, digital development and platform specialists, marketers, designers and a broad range of external suppliers. You’ll report into the Head of Primary English and Extended Curriculum and this role can be based in Oxford or London, with occasional travel between the sites required.

About the Role

We are looking for an energetic Senior/Product Manager who is passionate about primary education, a great team player, and bursting with ideas to manage existing primary brands, and research, develop and deliver new projects in primary English, and wider curriculum subjects, from start to finish. In this role you will be an entrepreneur within a large business, and your innovative, fast thinking and proactive approach to opportunities will shine through.

In the role you will be required to keep your finger on the pulse of the primary market to identify emerging opportunities and gaps. With an excellent track record of proven commercial success, you will come up with innovative new ideas, research and develop proposals, and work closely with cross-functional teams to deliver strategic, market winning products which meet customers’ needs on time, to budget and to the highest quality.

Alongside the development of new propositions you will take responsibility for existing brands within the primary portfolio, ensuring customer feedback is responded to, developments are timely and appropriate, ongoing sales and marketing plans are supported, and customer retention and revenue targets are met.

If appointed at Senior Product Manager level this role will involve some line management.

A day in the life…

In this role you will be required to undertake the following activities:

Market Understanding & Relationship Building

  • Identify market opportunities across English and extended curriculum, including segments for assessment and intervention, identifying key customer segments and areas of growth
  • Develop and execute market research to test propositions with key customer segments and ensure propositions meet market need, including via desk and field market research in collaboration with internal and external market research teams
  • Maintain and build your network of contacts and influencers in primary education to ensure that new proposals are well thought through and meet the market’s needs
  • Identify and engage potential partners, including series editors, consultants, experts, 3rd party businesses and key author talent to develop and deliver new propositions
  • Negotiate contractual agreements as appropriate on a project by project basis
  • Track, analyse and anticipate competitor activity, and respond accordingly
  • Work with and manipulate data to make strategic decisions about brands for which you are responsible (e.g. understanding purchasing patterns, usage patterns, pricing structures and business models, and being able to make data driven decisions based on your analysis)
  • Build P&Ls for your projects, collecting and managing costs and forecasts, and calculating profitability ensuring projects are commercially successful
  • Develop strategic roadmaps for existing products which maximise profitability, drive new revenue and increase market share
  • Contribute to the wider strategy process for primary English and extended curriculum
  • Contribute to the annual financial planning process by analysing data on existing services, and working with sales and marketing colleagues to forecast future revenue
  • Identify commercially viable publishing opportunities, develop the vision for new products/services and communicate these to get buy-in from internal and external stakeholders
  • Ensure propositions (including print, digital and professional development offerings with integrated assessment) are fully researched and validated, customer value propositions and market segments are well defined and risky assumptions around propositions are fully tested using market research and/or prototyping so they win in the market
  • Work closely with sales and marketing teams to develop and/or refine Customer Value Propositions for propositions demonstrating why we will win in the market
  • Work with digital development/platform teams to ensure all requirements and dependencies for platform development and digital content development are well defined, prioritised in the overall platform roadmap, budgeted and tested for release
  • Present new propositions for sign off in regular product council/publishing meetings
  • Collaborate with sales and marketing to define messaging and collateral for key propositions
  • Oversee project team to deliver publishing proposals on time, to appropriate quality and budget
  • Work with our internal supplier management team to find the best suppliers for projects
  • Brief customer-facing teams (in particular post-sales service teams, sales, marketing) on products, services and the changing market environment
  • Be the face and advocate for the brands you manage, responding to queries from sales, marketing, global and customer support teams, and championing your brands in internal and external forums as appropriate
  • Regularly catch up with sales and marketing colleagues to build sales and marketing plans, assess performance of key brands and devise tactics for revenue growth
  • Gather and monitor customer feedback on live services and work with colleagues to devise the roadmap for these services to maximise customer satisfaction, prioritising releases of functionality and content with our platform team
  • Answer escalated customer queries, and write customer facing communications about key brands and the primary market in collaboration with marketing and sales
  • Monitor, report and act on the ongoing performance of services against key performance indicators including usage, renewal rate, adoptions and revenue against targets
  • Manage and develop line reports, ensuring that goals are set, future talent is developed, performance is regularly reviewed and wellbeing is maintained
  • Support wider team members to problem solve and build a positive working culture.

Financial and Data

  • Work with and manipulate data to make strategic decisions about brands for which you are responsible (e.g. understanding purchasing patterns, usage patterns, pricing structures and business models, and being able to make data driven decisions based on your analysis)
  • Build P&Ls for your projects, collecting and managing costs and forecasts, and calculating profitability ensuring projects are commercially successful
  • Develop strategic roadmaps for existing products which maximise profitability, drive new revenue and increase market share
  • Contribute to the wider strategy process for primary English and extended curriculum
  • Contribute to the annual financial planning process by analysing data on existing services, and working with sales and marketing colleagues to forecast future revenue

Proposition Development and Execution

  • Identify commercially viable publishing opportunities, develop the vision for new products/services and communicate these to get buy-in from internal and external stakeholders
  • Ensure propositions (including print, digital and professional development offerings with integrated assessment) are fully researched and validated, customer value propositions and market segments are well defined and risky assumptions around propositions are fully tested using market research and/or prototyping so they win in the market
  • Work closely with sales and marketing teams to develop and/or refine Customer Value Propositions for propositions demonstrating why we will win in the market
  • Work with digital development/platform teams to ensure all requirements and dependencies for platform development and digital content development are well defined, prioritised in the overall platform roadmap, budgeted and tested for release
  • Present new propositions for sign off in regular product council/publishing meetings
  • Collaborate with sales and marketing to define messaging and collateral for key propositions
  • Oversee project team to deliver publishing proposals on time, to appropriate quality and budget
  • Work with our internal supplier management team to find the best suppliers for projects
  • Brief customer-facing teams (in particular post-sales service teams, sales, marketing) on products, services and the changing market environment

Service Management

  • Be the face and advocate for the brands you manage, responding to queries from sales, marketing, global and customer support teams, and championing your brands in internal and external forums as appropriate
  • Regularly catch up with sales and marketing colleagues to build sales and marketing plans, assess performance of key brands and devise tactics for revenue growth
  • Gather and monitor customer feedback on live services and work with colleagues to devise the roadmap for these services to maximise customer satisfaction, prioritising releases of functionality and content with our platform team
  • Answer escalated customer queries, and write customer facing communications about key brands and the primary market in collaboration with marketing and sales
  • Monitor, report and act on the ongoing performance of services against key performance indicators including usage, renewal rate, adoptions and revenue against targets

People Management (Senior level role only)

  • Manage and develop line reports, ensuring that goals are set, future talent is developed, performance is regularly reviewed and wellbeing is maintained
  • Support wider team members to problem solve and build a positive working culture.

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Qualifications

Who are we looking for?

Someone with the following skills and qualities.

Essential:

  • Proven commercial success in end to end creation of learning products and services
  • The ability to generate ideas, innovate, and drive forward projects coupled with a hunger for learning and new information, and an overall enthusiastic and positive attitude
  • A demonstrable ability to deliver awesome market leading products which respond to customers’ precise needs and improve their lives
  • Demonstrable experience in working with cross-functional teams to create and deliver commercially successful propositions to market which meet customer needs
  • A strong eye for detail, coupled with the ability to see strategic ‘big picture’ trends and changes to identify attractive market segments and key sources of competitive advantage
  • A passion for data, and the ability to manipulate and use data to make decisions
  • Commercial and financial planning skills: the ability to independently manage costs and financially manage projects through their life cycle
  • Proven line management experience, with an empathetic and constructive approach to managing and developing people (senior level role only)
  • Communication, relationship building, presentation and influencing skills both within the company and with/to external stakeholders
  • Excellent organisational and project management skills: the ability to plan and manage projects, budgets, and the workload/resourcing of line managed staff (senior role only)

Desirable/Advantageous:

  • Knowledge of the primary education sector and market
  • Print and digital educational publishing experience

Primary Location: GB-GB-Oxford

Other Locations GB-GB-London

Work Locations: GB-Oxford-Jordan Hill Halley Court Jordan Hill Oxford OX2 8EJ

Job: Product Management

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Oct 21, 2019

Job Unposting: Nov 20, 2019

Schedule: Full-time Regular

Req ID: 1913842

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.