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Senior QA and Contracts Officer (Apprenticeships)

Contract Type
Education, Media & Communications
London, GBR
Expiry Date
Senior QA and Contracts Officer (Apprenticeships) Description Our mission is clear: to become one of the UK’s leading universities for in-depth industry engagement. As a pioneering Higher Education Institution (HEI), we’re transform...

Job Description

Senior QA and Contracts Officer (Apprenticeships)


Our mission is clear: to become one of the UK’s leading universities for in-depth industry engagement. As a pioneering Higher Education Institution (HEI), we’re transforming industry today and tomorrow, by designing and delivering education powered by industry experience.

At Pearson College London, industry engagement drives us; it’s not just what we do, it’s who we are. And it is what will take us, and our students, into the future. Every university focuses on “employability” - what sets us apart is the level of industry engagement that we’re able to offer. Industry engagement is at the core of everything that we do; our industry partners deliver workshops for our students, they also design, develop and deliver our courses, offer our students internship opportunities, set them live briefs and attend their end of term showcases.

When you combine higher education and industry, everyone benefits. Especially when there’s a need for graduates to stand out from the crowd in a competitive market.

About the role

We are seeking a Senior QA and Contract Officer to join our growing academic affairs team, specifically supporting our degree apprenticeship delivery. Our industry focus has put us at the forefront of degree apprenticeships and our portfolio of programmes and employers is expanding rapidly, creating the need for a new role handling the contractual and regulatory side of apprenticeships. The Senior QA and Contract Officer will play a key part in negotiating contracts with employers and ensuring that all the ESFA and quality assurance requirements are met.


  • Collate and review due diligence documentation for collaborative partners and highlight issues of concern for further investigation
  • Prepare and issue contractual documentation for collaborative partners and review contractual documentation prepared by collaborative partners
  • Progress contractual negotiations to a successful conclusion, referring issues to line manager or Legal Department where necessary
  • In liaison with the Head of Student Information Systems, ensure that apprentices are properly registered on the Apprenticeship Service portal.
  • In liaison with employers, academic teams and professional services teams within the College, ensure that the evidence packs for each apprenticeship are complete and up to date
  • Liaising with the Finance Department, business development and Student Services teams to ensure that relevant information and contractual requirements are disseminated and systems established for compliance, including reporting and invoicing
  • Maintain and develop the quality assurance processes for apprenticeships from design and validation, to delivery and completion
  • Ensure that information to apprenticeship applicants and learners is transparent, comprehensive, accessible and accurate and that it complies with best practice and the guidance of the CMA.
  • Keep up to date with changes in the regulatory framework, in particular the ESFA Funding Rules, and communicate changes to other teams and propose and implement changes to procedures where required
  • Liaise with End Point Assessment Organisations regarding registration of learners and arrangements for End Point Assessments
  • Working with other members of the Academic Affairs team on other duties as directed by the Deputy Vice-Principal (Academic Affairs)



  • Educated to degree level
  • A proven track record in delivering to targets and deadlines
  • A working knowledge of ESFA apprenticeship funding rules, quality assurance relating to apprenticeships and the structure of the apprenticeship system in England
  • A working knowledge of Higher Education and the UK Quality Code and the current issues and challenges within the sector
  • IT experience in a Windows environment
  • A proven track record of drafting contractual documentation, policies, statutory returns and reports and/or tender documentation.
  • Excellent communication skills both written and verbal.
  • Ability to interface with diverse groups of individuals, with confidence and clarity, providing excellent customer service
  • Meticulous record keeping
  • Ability to summarise and take succinct, clear notes of meetings and discussions
  • Ability to maintain confidentiality about sensitive issues
  • Works to meet quality standards with a habit of checking own work for accuracy and presentation standards
  • Ability to organise own tasks and activities in a systematic way, juggling work priorities to meet deadlines
  • Able to use own initiative when required and to escalate where appropriate
  • A flexible team player

Primary Location: GB-GB-London

Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH

Job: General Business Operations

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Aug 9, 2018

Job Unposting: Sep 7, 2018

Schedule: Full-time Regular

Req ID: 1805911

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled