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Senior Quality & Accreditation Manager

Reference
1809332
Contract Type
Permanent
Sector
Education, Media & Communications
Location
London, GBR
Expiry Date
21/07/2018
Senior Quality & Accreditation Manager Description At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into la...

Job Description

Senior Quality & Accreditation Manager

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The Senior Quality & Accreditation Manager post is a specialist leadership role – with the individual being recognised as the technical authority for the quality and accreditation of Vocational or General Qualifications.

The primary function of this role is to confirm that Pearson’s qualifications are fit for purpose and where regulated comply with all regulatory requirements.

They provide expert technical guidance on regulated and self regulated products primarily to Product Management and Qualification Development teams but also to the wider business as required.

The Senior Quality & Accreditation Manager is expected to have knowledge of best practice for the development of Vocational and/or General Qualifications and is able to consider the impact of his/her advice on the commercial viability and operational delivery of business needs.

The post has a high level of accountability for decisions that will have a direct impact on public confidence and Pearson’s reputation.

Accountabilities

  1. To be the Business Owner of the development processes -responsible for the sign off of qualifications to the accountable officer.
  2. To lead the evolution of the QAR process to continue in line with regulatory requirements for qualification developments
  3. To ensure adherence to regulatory and Pearson qualification development requirements and provide evidence of regulatory compliance of the qualification development processes through monitoring activity and validity audits
  4. To be responsible for the documentation of transparent processes, procedures and positions in relation to qualification development - being the gatekeeper of the technical interpretation of regulatory qualification development requirements
5, To ensure that all qualifications are developed to the appropriate framework
  1. To ensure that Self-regulated Framework qualifications are robust
  2. To ensure risks to qualification sign off of our qualifications are escalated appropriately and actively mitigated during qualification development
  3. To use technical expertise to communicate complex information about the appropriate regulatory or reputational impact of qualification design to internal and external stakeholders
  4. To represent the views of Pearson at inter-board meetings and external conferences as appropriate

Deliverables

The development of SRO sign-off risk criteria to determine escalated sign offs

Approval as appropriate of qualifications on behalf of the Responsible officer Pearson Qualifications

Provide Management Reporting on the qualification development process as appropriate.

Providing clear positions on the quality and regulatory robustness of qualifications to support the business throughout the developments.

Developing and delivering training for internal and external staff to build the expertise of Pearson as an Awarding Organisation

To achieve all tasks and objectives within agreed budgets and other management parameters

Challenges

Within the ever changing landscape of education, it is essential that the standards team keep abreast of the demands that accompany this change, being a leading voice in the continued global standards debate.

Key challenges include:

Reacting positively to change

Working collaboratively across the business

Intense internal and external scrutiny of process and decisions

Identifying practices that do not adhere to the high quality expectations of the business and influence change by working with stakeholders to restore integrity

Challenging the business to show how regulatory conditions can be evidenced whilst also showing how customer needs can be met

Reporting to executive leadership team

Working in a fast paced environment with competing demands

Contributing to the development of IT systems to support qualification development work

Flexibility of working patterns during peak periods

Attention to detail even with repetitive tasks

Engaging with all key stakeholders, including Ofqual, CCEA, Qualification Wales & DfE

Planning and reporting using management information

Adopting a constructive and positive approach to influence others

Qualifications

Key Competencies

In-depth knowledge of the methodologies assessment and regulatory frameworks.

Ability to balance multiple sources of information and viewpoints to make judgements that will impact the commercial viability and quality of Pearson products.

These judgements must be transparent, consistent over time and in the interests of protecting the integrity of the qualification suites.

Pearson Profile Competencies

Always Learning

Makes decisions in the context of data, policy changes and education/assessment research

Challenges ways of thinking and doing and is open to challenges from others.

Courageous

Asserts own position and ideas with confidence and enthusiasm.

Makes decisions even when there is ambiguity or uncertainty.

Addresses and resolves conflict directly and constructively.

Ethical

Treats people honestly and with compassion, regardless of level, personality or background, and expects others to do the same.

Identifies and resolves ethical issues.

Follows through on commitments and expects others to do the same.

Determined

Sets high standards of performance for self and others.

Creates a sense of urgency to achieve results.

Demonstrates composure (e.g. calm and self control) and resilience under difficult or challenging circumstances.

Customer focused

Develops a clear understanding of customer needs to anticipate their requirements and expectations.

Proactively seeks feedback from customers to continually improve products and services in line with the brand.

Makes it happen

Understands that there are different ways to make decisions according to the complexity and urgency of the situation.

Pearson Values

Brave, Decent , Imaginative, Accountable

Education, Qualifications and background

  • Degree or Equivalent
  • Education or assessment experience
  • Numerate with good report writing/communication skills

Salary circa 52k

#LI-AB1

Primary Location: GB-GB-London

Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL

Job: Testing Center

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 9, 2018

Job Unposting: Jul 31, 2018

Schedule: Full-time Regular

Req ID: 1809332

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled